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Benefits Ops Administrator

1 month ago

Noida Uttar Pradesh, India Wipro Limited Full time

Noida, India
- DOP
- 3075889

**Job Description**:

- The Benefits Operations Administrator (BOA) is responsible for processing all activities related to client benefits plans as set up in Wipro tools, while meeting and exceeding client Service Level Agreements.
- The BOA is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Prioritizes work as required in order to effectively respond to client needs
- Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
- Ensures knowledge of client plan provisions and supporting documentation is current and updated
- Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
- Participates & contributes in daily huddles and status meetings
- Ensures on-time and accurate delivery of all tasks as per Service Level Agreements

Education & Certification
- Bachelor's degree in any discipline (B.A, B.Com, B.Sc, BBA)
- Excluding-B.Ed., LLB, B Tech, BE, B.Sc (IT) Full time MBA, MCA,PDDCA and any 2 years regular post-graduation Professional Degree

Work Experience
- 2 - 4 years’ work experience in back office or similar transaction processing.
- Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum 25 WPM with 90% Accuracy
- You should demonstrate good written & verbal communication
- Health and Welfare (HW)

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.