Chat Process
3 weeks ago
Position: Chat Process Executive
Industry: BPO
Work Location: Work from home (WFH) provided
**Salary**: 18,000 - 25,000 per month
Minimum Qualification: 12th pass
**Key Responsibilities**:
- Respond to customer inquiries in a timely and accurate manner
- Provide customer service and support to ensure customer satisfaction
- Identify and escalate customer issues to the appropriate department
- Maintain accurate records of customer interactions and transactions
- Meet or exceed performance targets and key performance indicators
- Continuously update job knowledge and skills
**Qualifications**:
- 12th pass or higher education
- Strong written and verbal communication skills
- Ability to multitask and prioritize effectively
- Strong problem-solving and customer service skills
- Proficient in computer and internet usage
- Flexible to work in shifts
- Must have a personal computer or laptop with good internet connection
**We offer**:
- Competitive salary and benefits
- Growth opportunities
- Work from home facility
- A dynamic and diverse work environment
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
- Work from home
Schedule:
- Day shift
- Flexible shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8240304321
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