Chat and Voice Support

3 weeks ago


Kolkata, India iMerit Technology Services Pvt. Ltd Full time

**Opening for International Blended Process in Kolkata, Shillong & Vizag (Chat & Voice)**

Experience - (0-5) years

(Transcription/International BPO preferably Voice)

Education - Graduation or HS, English Background must.

**Skills**:1. **Strong English Comprehension and Communication Skills (Written, Listening, and Oral)**

2. Ability to work independently and with minimum supervision

3. Capable of handling multiple tasks simultaneously

4. **Flexible with Night Shift (Timings: 5:30pm-**2:30 am**)**

Benefits: Good salary package with Statutory & Other Benefits

** Odd-hour transportation till the nodal point will be provided by the company.

**Location - Kolkata, Shillong, Vizag**

Preffered Immediate joiners.

**Benefits**:

- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)



  • Kolkata, West Bengal, India WIT BLOOM TRAINING & PLACEMENT Full time

    Hi All... We are hiring!!! Location -Kolkata work from office Profile - Customer support associate Process -Voice / chat Salary - 10k to 20k per month Qualification - any graduate Rotational shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...


  • Kolkata, India Outpace Consulting Services Full time

    We Are Hiring For Leading ITES Company in Kolkata For a Chat Process. (**Immediate Joining to 30 Days**) **Job Location**: Kolkata **Sal**: 3.00 to 5.00 LPA Graduates with Min 1 Year International Voice/Chat Experience **Language**: Proficient in English (Read + Write + Speak ) **Job Description & Specifications**: 4 : The Process Is...


  • Kolkata, India Outpace Consulting Services Full time

    We Are Hiring For Leading ITES Company in Kolkata For a Chat Process. (**Immediate Joining to 30 Days**) **Job Location**: Kolkata **Sal**: 3.00 to 5.00 LPA Graduates with Min 1 Year International Voice/Chat Experience **Language**: Proficient in English (Read + Write + Speak ) **Job Description & Specifications**: 4 : The Process Is...

  • Chat Process

    5 days ago


    Kolkata, India RealRender3D Full time

    **Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...

  • Chat Executive

    4 weeks ago


    Kolkata, India RealRender3D Full time

    **Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...


  • Kolkata, India vision consultancy Full time

    **Responsibilities**: 1. Provide customer support and assistance through chat-based communication. 2. Resolve customer inquiries, issues, and complaints promptly and professionally 3. Maintain accurate records of customer interactions and transactions 4. Meet or exceed performance targets for response time and customer satisfaction **Requirements**: 1....

  • Chat Support Agent

    2 weeks ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

  • Non-voice Associate

    4 weeks ago


    Kolkata, India Cybergys Technologies Full time

    Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

  • Bpo Voice Process

    4 weeks ago


    Kolkata, West Bengal, India Teleperformance Full time

    **Hiring for BPO Voice Process** **TELEPERFORMANCE KOLKATA** **Roles and Responsibilities**: - Provide chat and voice support to international clients, ensuring exceptional customer service. - Maintain excellent communication skills to engage effectively with customers. - Resolve customer queries promptly while maintaining company guidelines. - Document...


  • Kolkata, India Variation Compusolution Full time

    **Job description** **Job Title: Customer Service Support Advisor** **Process: International Chat Process** **Job Location: Kolkata** **Job Type: Permanent** **Shift Time: Flexible with any shift (Rotational)** **Working Days: 5 days/week (Rotational)** **Communication Skills: Perfect** **Interview type : 1. Amcat Test /Assessment round(60...


  • Kolkata, India Teleperformance Full time

    We are hiring for Domestic and International Process (Voice, Chat and Blended) in Saltlake sector 5 in Kolkata, Experienced in Customer Support or Fresher both are welcome to apply. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through...


  • Kolkata, India 2coms Full time

    Job DescriptionLooking ForCustomer Support Voice processExperienced Candidatesin leading MNC@Kolkata !!Our Client is an American business services company specializing in Customer engagement and business performance.Job Title : Process Associate (Voice Process)Job Role :Voice Process.Attending calls & resolving customer queries over call.Shift : Rotational...


  • Kolkata, India ManpowerGroup Full time

    **Roles and Responsibilities** - To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures. - To ensure prompt and accurate information being provided with appropriate resolution - To achieve operational targets as defined by for the process - To maintain queue levels to agreed SLA targets...


  • Kolkata, West Bengal, India G&R Management Consultancy pvt ltd. Full time

    Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...


  • kolkata, India 2coms Full time

     Looking For Customer Support Voice process  Experienced Candidates in leading MNC  @Kolkata !! Our Client is an American business services company specializing in Customer engagement and business performance. Job Title : Process Associate (Voice Process)Job Role : Voice Process.Attending calls & resolving customer queries over call. Shift : Rotational...


  • Kolkata, India 2coms Full time

     Looking For Customer Support Voice process Experienced Candidates in leading MNC @Kolkata !!Our Client is an American business services company specializing in Customer engagement and business performance.Job Title: Process Associate (Voice Process)Job Role :Voice Process.Attending calls & resolving customer queries over call.Shift: Rotational Shift/...


  • kolkata, India 2coms Full time

    Job Description  Looking For Customer Support Voice process  Experienced Candidates in leading MNC  @Kolkata !! Our Client is an American business services company specializing in Customer engagement and business performance. Job Title : Process Associate (Voice Process)Job Role : Voice Process.Attending calls & resolving customer queries over call....


  • Kolkata, India Cybergys Technologies Full time

    Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...


  • New Town, Kolkata, West Bengal, India G&R Management Consultancy Pvt Ltd Full time

    Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...