Non-voice Chat Process Executive
2 weeks ago
**Responsibilities**:
1. Provide customer support and assistance through chat-based communication.
2. Resolve customer inquiries, issues, and complaints promptly and professionally
3. Maintain accurate records of customer interactions and transactions
4. Meet or exceed performance targets for response time and customer satisfaction
**Requirements**:
1. High school Pass
2. Fresher or Previous experience in customer service
3. Good written communication skills.
4. Proficiency in chat-based customer service platforms.
Strong problem-solving and multitasking abilities
**Skills**:
1. Strong written communication skills.
2. Active listening and empathy.
3. Time management and organizational skills.
4. Adaptability and willingness to learn.
**Job Types**: Part-time, Fresher
Part-time hours: 20 per week
**Salary**: From ₹30,000.00 per month
**Benefits**:
- Flexible schedule
- Internet reimbursement
- Work from home
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Commission pay
- Joining bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
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