![Malabar Group](https://media.trabajo.org/img/noimg.jpg)
Associate Trainee-sales
2 weeks ago
Job Code
MGD2074
Designation
Associate Trainee-Sales & Services
Business Vertical
Malabar Gold & Diamonds
Job Summary
Sales and Customer
- Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit.
- Greet and receive customers in a welcoming manner, engage with them to understand their requirements.
- Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions.
- Drive sales through the engagement of customers through suggestive selling by building their confidence.
- Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach.
- Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact.
- Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds.
- Understand & handle queries and complaints of the customer and address them with the right solution.
- Provide excellent customer service, educate customers on benefits - Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale.
- Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol.
- Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks.
- Gather feedback from customers or prospects and share it with the Manager for business improvement.
- Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers.
- Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details.
Schemes
- Inform the customers on special offers and take steps to enroll maximum customers in various schemes.
- Support customers in the scheme opening process and help with customer purchase against scheme balance
- Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers.
Customer Order Management
- Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery.
Stock
- Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted.
- Transfer the stock to the locker daily and ensure that ornaments are handled with care.
- Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment.
Work area & Display
- Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same
- Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors.
Marketing
- Generate customer leads and increase customer footfall.
- Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc.
- Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event.
- Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market.
- Assist in BTL marketing.
Internal process
- Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members.
- Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store.
- Prepare reports of sales data and submit them to Senior Management as and when required.
People development
- Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc.
- Continuously strive for self-development by actively seeking opportunities for growth.
- Ensure adherence to timelines for completion of the performance appraisal for self.
- Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.
Functional Area
Retail Sales
Location
Kolkata
State
WEST BENGAL
Country
INDIA
Educational Qualification
GRADUATION
Age
30
Experience
Fresher
Salary Range
As per industry standard
**(INR)
-
Retails Trainee Associate
3 weeks ago
Kolkata, India Shoppers Stop Ltd Full timeCommunication Customer Service Customer Relationship **Department** SSL-Kolkata-Mani Square (U484) **Open Positions** 1 **Skills Required**: Communication, customer Service, customer relationship **Role** Communication Customer Service Customer Relationship **Location** Mani Square, Eastern Metropolitan Bypass, Kadapara, Phool Bagan,...
-
Gcb Operations Trainee Associate
2 months ago
Kolkata, India BT Group Full timeGCB Operations Trainee Associate **Job Req ID**:9616**Posting Date**:12-Jan-2023**Function**:Business Operations**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive
-
Associate Trainee-sales
2 months ago
Kankurgachi, Kolkata, West Bengal, India Malabar Group Full timeJob Code MGD2104 Designation Associate Trainee-Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Sales and Customer - Greet and receive customers in a welcoming manner and engage with them to understand their requirements. - Cater to customer requirements as per their need, by showcasing products to make the sale by influencing...
-
Associate Trainee-sales
1 day ago
Kankurgachi, Kolkata, West Bengal, India Malabar Group Full timeJob Code MGD2104 Designation Associate Trainee-Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Sales and Customer - Greet and receive customers in a welcoming manner and engage with them to understand their requirements. - Cater to customer requirements as per their need, by showcasing products to make the sale by influencing...
-
Retails Trainee Associate
1 week ago
Kolkata, West Bengal, India Shoppers Stop Ltd Full timeCommunicationCustomer ServiceCustomer RelationshipDepartmentSSL-Kolkata-Mani Square (U484)Open Positions1Skills Required:Communication, customer Service, customer relationshipRoleCommunicationCustomer ServiceCustomer RelationshipLocationMani Square, Eastern Metropolitan Bypass, Kadapara, Phool Bagan, Kankurgachi, Kolkata, West Bengal,...
-
Inside Sales Associate
2 weeks ago
Kolkata, West Bengal, India Cognosia Full time**Company overview**: Cognosia is a global ed-tech platform with presence in India, US, Australia. Built by neuroscience experts, Cognosia helps students in developing cognitive skills like problem solving, critical thinking, visual spacial reasoning **Job description**: Function: Business development Role: Business development associates/trainees...
-
Gcb Operations Trainee Associate
1 week ago
Kolkata, West Bengal, India BT Group Full timeGCB Operations Trainee AssociateJob Req ID:17337Posting Date:26 Jun 2023Function:Business OperationsLocation:DLF IT Park,Phase II, IIF/1, Kolkata, IndiaSalary:competitiveWhy this job mattersThe Service Delivery Advisor 1 assists in service delivery activities across multiple customer accounts, supporting customer needs to ensure the highest levels of...
-
Trainee Business Associate
4 weeks ago
Kolkata, India Porter Full timeDepartment - 2Ws - Supply Acquisition - Job posted on - Jan 15, 2023 - Employee Type - Trainee - Contract - Experience range Range (Years) - 0 - 1 year **Company Overview**: At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of...
-
Retail Sales Associate
1 week ago
New Town, Kolkata, West Bengal, India CII Full time**JOB DRIVE DETAILS** **Recruiting Organization Name** **Flurys - Apeejay Surrendra Park Hotels Limited** **Job Role - Retail Sales Associate - Trainee** **Total Number of Openings - 18** **Gender - Male Prefer** **Qualification - Minimum 10th Pass** **Responsibilities** Follow standard operating procedures and complete all tasks as assigned by the...
-
Associate Sales
3 weeks ago
Kolkata, India 360 Realtors Full time**ROLE: All Associate Bands DEPARTMENT: SALES** **JOB TITLE **Associate/ Sr. Associate - Sales **REPORTING TO **Consultant to Unit Consultant Bands **COMPANY PROFILE** **PURPOSE OF THIS POSITION** This position will work closely with the Sr. Principal Consultant. As a Senior Associate of Sales Executive you will provide complete and appropriate solutions...
-
Bill to Cash Operations Trainee Associate
5 days ago
Kolkata, West Bengal, India BT Group Full timeBill to Cash Operations Trainee Associate **Job Req ID**:29358**Posting Date**:5 Feb 2024**Function**:Business Operations**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 1 assists in service delivery activities across multiple customer accounts, supporting customer needs to...
-
Service Trainee
2 weeks ago
Kolkata, West Bengal, India Uprising Consulting PVT LTD Full timeHope you are doing well Urgent Requirement for the **Position of Service Trainer for one of our Top most leading Automobile Organisations (Four Wheeler)** Job Location - Kolkata (Ruby) Position Title: Service Trainer Department: Service and Training Reportsto: Service Manager/ Training Manager **Job Type**: Full-Time Position #Overview Key...
-
Service Trainee
1 week ago
Kolkata, West Bengal, India Uprising Consulting PVT LTD Full timeHope you are doing wellUrgent Requirement for the Position of Service Trainer for one of our Top most leading Automobile Organisations (Four Wheeler)Job Location - Kolkata (Ruby)Position Title: Service TrainerDepartment: Service and TrainingReportsto: Service Manager/ Training ManagerJob Type: Full-TimePosition #OverviewKey #ResponsibilitiesTraining #Program...
-
Trainee Business Associate
3 weeks ago
Kolkata, India Porter Full timeDepartment - 2Ws - Supply Acquisition - Job posted on - Jul 20, 2023 - Employee Type - Trainee - Contract - Experience range (Years) - 0 - 1 year Company Overview: At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core...
-
Sales Associate
3 weeks ago
Kolkata, India Auto mechanics Full timeBDA/BDE - Job Description Company Name: *GBH Auto Mechanics Services LLP Job Description We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, Requirement...
-
Sales Associate
1 week ago
Kolkata, West Bengal, India Orangepetal Hotels & Resorts Full timeWe are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.?ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceAssess customers needs and provide assistance and information on product featuresWelcome customers to the store and answer...
-
Sales Associate
2 months ago
Kolkata, India Orangepetal Hotels & Resorts Full timeWe are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.?ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceAssess customers needs and provide assistance and information on product featuresWelcome customers to the store and answer...
-
Customer Service Associate
2 months ago
Kolkata, West Bengal, India MoSahay Associate Full time**Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support** - Provide exceptional customer support and resolve wireless service inquiries. - Skillfully address customer...
-
Customer Service Associate
1 day ago
Kolkata, West Bengal, India MoSahay Associate Full time**Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support** - Provide exceptional customer support and resolve wireless service inquiries. - Skillfully address customer...
-
Sales Associate
3 weeks ago
Kolkata, India Metconnect Infotech Pvt Ltd Full timeProfile : Sales Associate Education: Graduation (any) Experience : 06 to 1 year Age : 25 to 30 years Salary : 25,000 to 27,000 per month Location : Kolkata Job type : Tele Sales and field Sales both **NOTE**: - Two Wheeler is mandatory - English communication and local language (mandatory) **Salary**: ₹25,000.00 - ₹27,000.00 per...