Customer Service Executive

5 months ago


Noida, India LEUTE PASSEN INDIA PRIVATE LIMITED Full time

Job Title: Customer Support Executive

Location: Noida, sector 128

salary package-:

- For Fresher: 16000 inhand

**Benefits**:
1. pick and drop facilities from dedicated points

2. incentives upto 60000 apart from salary

**Responsibilities**:

- Engage with customers via inbound and outbound calls to understand their financial needs.
- Educate customers about various financial products and services offered by the bank, including loans, credit cards, bank accounts, fixed deposits, etc.
- Generate leads and effectively convert them into sales opportunities.
- Follow up with customers to ensure satisfaction and address any concerns or queries they may have.
- Meet or exceed monthly sales targets and KPIs set by the organization.
- Maintain thorough records of customer interactions and transactions using the designated CRM system.
- Collaborate with internal teams such as sales, marketing, and operations to optimize customer experience and drive business growth.
- Stay updated with industry trends, regulatory changes, and product developments to provide informed recommendations to customers.

**Requirements**:

- Bachelor's degree in any discipline.
- Minimum of 1 year of experience in customer service roles, preferably in the banking or financial services sector.
- Excellent communication skills in both English and Hindi, with the ability to articulate complex financial concepts clearly and concisely.
- Strong interpersonal skills and a customer-centric approach to problem-solving.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Ability to multitask, prioritize, and manage time effectively.
- High level of integrity, professionalism, and commitment to compliance with regulatory standards.

Please contact
7983723475

**Salary**: ₹16,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7983723475



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