Customer Service Executive

6 months ago


Noida, India Softpath Consulting Full time

Hiring for a leading FMCG/ Retail based company

Job Title
- **Customer Service Executive**
**Job location
- New Delhi, Okhla**
Work Experience
- **Minimum 1-2 years’ relevant experience role**
**CTC**:

- up to 30 k
Min. Education
- **Graduate**

Job Objective
- He would be r**esponsible for Employee services - over Phone Calls, mails & Query resolution of distributors at PAN India level.**

Job Description
- Key Responsibilities would be:

- To handle Distributor **calls & queries and resolve complaints through Phone**

To Listen the all **queries with patience and politeness to understand the depth**
**of issue**

To Follow-up with **Branches & other departments till the resolution**

To Make **Outbound Calls**

To Work on E-mails on a regular basis

To Ensure satisfaction of distributors/customers

Make Entry of required data

Any other relevant duties that arise from time to time

**Technical/Functional Competencies**:
Good **Communication skills in English & Hindi**

Good Mail **writing skill**

Strong **phone and verbal communication skills along with active listening**

Familiarity **with CRM systems and practices**

Customer **focus and adaptability to different personality types**

Should be well versed with **MS Office suite (MS Word, PowerPoint & excel)**

**Job Types**: Full-time, Permanent

**Salary**: ₹14,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8750040317



  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Noida, India connector executive search& consultant Full time

    Required customer care executive in a leading BPO at Noida sector 16 Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job) 14,000 in hand if graduate13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etc Incneives upto 2000 Only 2 rounds Note - This placement is free of cost **Job Types**:...


  • Noida, India UPHILL HR Services Full time

    **Role - Customer Service Executive** **Responsibilities -** Answering questions about a company's products or services. Resolving issues and problems through - Non Voice, Semi Voice and Voice Process. Delivering information about a company's offerings. Providing proactive customer outreach. **Salary**: ₹25,000.00 - ₹30,000.00 per...


  • Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...


  • Noida, India GEMOPAI Full time

    _**Customer Service Executive/Assistant**_ - **Note:........................Language Preference: English Must**_ **Responsibilities**: Coordinates customer follow-up programs. Works with salespeople to ensure that post-sale customer contacts are made of delivery and that updated files are kept on all customers. Schedules and confirms service appointments...


  • Noida, India Study Group Full time

    **Contract type**: Full time **Location**:Noida **JOB OVERVIEW** The Customer Service Executive role is focused on providing support in processing and resolving all queries, requests, and complaints received from both Study Group’s external customers (primarily Agents) and internal customers. The successful applicant will have experience in working...


  • Noida, India Study Group Full time

    **Contract type**: Full time **Location**:Noida **JOB OVERVIEW** The Customer Service Executive role is focused on providing support in processing and resolving all queries, requests, and complaints received from both Study Group’s external customers (primarily Agents) and internal customers. The successful applicant will have experience in working...


  • Noida, India Kalp Solutions Full time

    * URGENT HIRING - PROFILE FOR CUSTOMER CARE EXECUTIVE - Main Responsibilities: cellent customer service. This vital position requires an action-oriented, flexible problem-solver who will assist customers in solving their problems. - SKILLS AND REQUIREMENTS - MINIMUM 6MONTHS EXPERIENCE IN INTERNATIONAL VOICE PROCESS OR BPO - EXCELLENT VERBAL AND WRITTEN...


  • Noida, India LEUTE PASSEN INDIA PRIVATE LIMITED Full time

    Job Title: Customer Support Executive Location: Noida, sector 128 salary package-: - For Fresher: 16000 inhand **Benefits**: 1. pick and drop facilities from dedicated points 2. incentives upto 60000 apart from salary **Responsibilities**: - Engage with customers via inbound and outbound calls to understand their financial needs. - Educate customers...


  • Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    We are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...


  • Noida, India Georgian Digital Private Limited Full time

    The Inside Sales Executive is a full-time on-site role located in Noida. The Inside Sales Executive will be responsible for carrying out day-to-day tasks such as acquiring clients, handling client accounts, achieving sales targets, and client retention. **Qualifications** - Strong Sales Skills including Sales Planning, Sales Execution and Sales Management -...


  • Noida, Uttar Pradesh, India Venture Quest Full time

    *Job Posting: Customer Support Executive* *Company:* Niva Bupa *Location:* Noida Sector 59 *Position:* Customer Support Executive *Salary:* Based on experience and skills *Shift:* 9 hours *Job Description:* Niva Bupa is looking for a dedicated Customer Support Executive to join our team. The role involves providing exceptional support to our customers...


  • Noida, Uttar Pradesh, India Venture Quest Full time

    *Job Posting: Customer Support Executive* *Company:* Niva Bupa *Location:* Noida Sector 59 *Position:* Customer Support Executive *Salary:* Based on experience and skills *Shift:* 9 hours *Job Description:* Niva Bupa is looking for a dedicated Customer Support Executive to join our team. The role involves providing exceptional support to our customers...


  • Noida, India METAICE SERVICE PRIVATE LIMITED Full time

    Good Communication, 12th pass, The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. **Job Types**: Full-time, Fresher **Salary**: From ₹12,000.00 per month **Benefits**: - Health...


  • Noida, Uttar Pradesh, India ICONIC BUSINESS SOLUTION LLP Full time

    **Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:Noida Sector 58 **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering...


  • Noida Sector 62, Noida, Uttar Pradesh, India Qdigi services Full time

    A customer care executive plays a crucial role in ensuring customer satisfaction and resolving inquiries or issues. Their responsibilities typically include: - **Problem Solving**: Addressing and resolving customer complaints or issues effectively. - **Product Knowledge**: Understanding the company’s products or services to provide accurate information...


  • Greater Noida, India International Maritime Institute Full time

    **Job Posting: Customer Service Executive** **Company**: International Maritime Institute **Location**: Greater Noida **About Us**: The International Maritime Institute, established in 1991, is a premier educational institution specializing in maritime studies and training. We offer comprehensive programs in Nautical Science and Marine Engineering,...


  • Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    Job Title: Customer Service Executive (Go Magenta - US Telecom Chat Process) Location: Noida, Sector 60 **About Us**: It is a leading BPO located in Noida’s vibrant Sector 60, is dedicated to providing top-tier customer service for the US telecom industry. We are looking for motivated individuals to join our Go Magenta process, which focuses on a blend...


  • Noida, India Project X Placements Full time

    ROLES AND RESPONSIBILITIES - Responsible for voice support as an advisor. - Provide support to customers/clients on the phone, remote access - Inbound customer queries (billing, rate plans, service activations, credits and adjustments, technical troubleshooting & complaints). - Take ownership of cases escalated from less senior engineers. - Assist clients...


  • Noida, India Hirex Full time

    **Job description** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative....