Customer Service Associate
3 weeks ago
We are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our customers.
**The role**:
- Not only will you be taking inbound calls from our customers, you will also have a responsibility to manage their journey from beginning to end ensuring that they have a positive experience with us. You'll do this by finding out the best way to solve their problem that meets both their needs and the needs of our business. We’ll also ask you to look at what we do and how we can improve our service to our customers in the future, you’ll do this by ensuring that we treat our customers in a fair and reasonable manner and find out the best way to get each problem solved.
- Comprehensive training will be given when you start, as well as ongoing support throughout your career.
- Previous experience within customer service dealing with queries over the phone.
- Ability to work under high amounts of pressure.
- Maintain positivity throughout the workplace and has resilience within a challenge.
- Adaptive towards new skills and techniques.
- Maintain the high level of detailed and accurate notes.
**Requirements**:
- At least 2 years of experience in customer service for UK/US/Australian clients.
- Eager to learn new skills.
- Friendly and approachable with customers from all backgrounds.
- An excellent team player, who is keen to progress within an organization.
- Willing to work from office.
- Knowledge and experience with Microsoft Office.
- Must have worked in Customer Service Department in Financial service industry (Banks/Insurance firm)
- Preferred.
**Speak with the employer**
+91 92078 76391
-
Customer Service Associate
7 days ago
Thiruvananthapuram, India Yarab Technologies Private Ltd Full timeWe are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our...
-
Customer Service Associate
3 days ago
Thiruvananthapuram, Kerala, India Yarab Technologies Pvt Ltd Full timeWe are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our...
-
Service Associate
6 days ago
Thiruvananthapuram, Kerala, India PVR Cinemas Full timeUncover the specific responsibilities that Guest Service Associates undertake, from welcoming guests to handling check-ins and check-outs. **QUALIFICATION & REQUIREMENTS** - Service on seat, suggestive & Up selling, - Efficient Cash handling at POS, and no variance in sales - Customer query handling and delight each and every customer by giving best...
-
Customer Service Executive
7 days ago
Thiruvananthapuram, India Tata SIA Airlines Full time**Job Overview** To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner. **Key Responsibilities** Customer Service & Operations - Ensure Vistara operates in a safe and secure environment, by...
-
Branch Customer Sales
4 weeks ago
Thiruvananthapuram, India Alligoric Management Solutions Full time**Job description**: Caters to customer walk-ins at HDFC Life branches. Direct Service Channel (DSC) taps into existing customers and by effectively resolving customer queries upsells to them. **Locations** **Trivandrum** **Alapuzha** Age should be between 23 and 38 yrs. Should have 2+ Years experience in any sales vertical (1 year experience should be...
-
Customer Service Coordinator
4 weeks ago
thiruvananthapuram, India CONNECTING 2 WORK Full timeJob Description Job Purpose The Jobholder is responsible for the full process of all network orders captured for Customers and agents. Generating Booking and Quotation Negotiating with Vendors and suppliers on rates Generating and qualifying leads from cold calling Managing, tracking and following up on leads Track and Trace...
-
Customer Success Executive
1 week ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...
-
Customer Relations Executive
7 days ago
Thiruvananthapuram, India Thangals Jewellery LLC Full timeAs a Customer Relations Executive in a retail store, your role is crucial in maintaining positive relationships with customers and ensuring their satisfaction. Here are some key responsibilities and skills associated with this role: **Responsibilities**: **Customer Engagement** - Greet customers warmly and assist them in a friendly manner. - Act as a point...
-
Sales Associate
4 weeks ago
Thiruvananthapuram, India Heidelberg Medical Consultancy & Health Tourism Pvt. Ltd. Full timeWe are a telehealth firm based in Thiruvananthapuram and is looking for a Sales Associate. The person will be working in a joint sales and marketing team with our partners and vendors and will be working on multiple sales initiatives. **Responsibilities** - Execute marketing and sales plans to generate leads. - Process the leads coming from different...
-
Senior Process Associate
3 weeks ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:GIC Process (India)Travel Required:NoneClearance Required:NoneDesignation –Senior AssociateOverview:PRIMAY DUTIES AND RESPONSIBILITIESPerforms customer due diligence reviews and seeks to mitigate risks associated to customers risk profile. They apply research and analytic techniques to digest complex information sets to make logical and...
-
Marketing Associate
4 days ago
Thiruvananthapuram, India Kran Consulting Pvt. Ltd Full timeWe are looking for passionate and motivated Business Development Associates to join our Marketing team (IT Industry). The ideal candidate should be confident with building new client relationship and maintaining existing ones.Experience: 0 to 2 YearsVacancies: 4Responsibilities:- Create and confidently deliver technical presentations internally and...
-
Marketing Associate
4 days ago
thiruvananthapuram, India Kran Consulting Pvt. Ltd Full timeWe are looking for passionate and motivated Business Development Associates to join our Marketing team (IT Industry). The ideal candidate should be confident with building new client relationship and maintaining existing ones.Experience: 0 to 2 YearsVacancies: 4Responsibilities:Create and confidently deliver technical presentations internally and...
-
Associate Engagement Manager
7 days ago
thiruvananthapuram, India Quantiphi Full timeJob DescriptionRole: Associate Engagement ManagerExperience Level: 5-7 YearsWork location: Trivandrum/Thiruvananthapuram (Hybrid)Role & Responsibilities:Your responsibilities will include:Should be responsible for managing & refining the Managed Services strategy.Help develop and monitor the Managed Services business planManage the overall Governance for...
-
Marketing Associate
4 days ago
Thiruvananthapuram, India Kran Consulting Pvt. Ltd Full timeWe are looking for passionate and motivated Business Development Associates to join our Marketing team (IT Industry). The ideal candidate should be confident with building new client relationship and maintaining existing ones.Experience: 0 to 2 YearsVacancies: 4Responsibilities:Create and confidently deliver technical presentations internally and...
-
Associate Engagement Manager
1 week ago
Thiruvananthapuram, India Quantiphi Full timeJob Description Role: Associate Engagement Manager Experience Level: 5-7 Years Work location: Trivandrum/Thiruvananthapuram (Hybrid)Role & Responsibilities: Your responsibilities will include: Should be responsible for managing & refining the Managed Services strategy. Help develop and monitor the Managed Services business plan Manage the overall Governance...
-
Associate Engagement Manager
7 days ago
thiruvananthapuram, India Quantiphi Full timeJob Description Role: Associate Engagement Manager Experience Level: 5-7 Years Work location: Trivandrum/Thiruvananthapuram (Hybrid) Role & Responsibilities: Your responsibilities will include: Should be responsible for managing & refining the Managed Services strategy. Help develop and monitor the Managed Services business plan Manage the...
-
Associate Technician Field Ops
6 days ago
Thiruvananthapuram, India SITA Switzerland Sarl Full timeOverview: As Associate Technician Field Ops you will assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first-class support...
-
Business Associate
6 days ago
Thiruvananthapuram, India INNOSTUS INC Full timeWe select our new joiners as Business Associates and train and develop them holistically in all functional areas of Business Management viz. Marketing, HR, Finance and Operations as per the following Global Training Module. LEVEL 1 - Learn the essentials of Marketing & Sales efficiency. LEVEL 2 - Basics of Human Resource Management, training &...
-
Business Associate
4 weeks ago
Thiruvananthapuram, India INNOSTUS INC Full timeWe select our new joiners as Business Associates and train and develop them holistically in all functional areas of Business Management viz. Marketing, HR, Finance and Operations as per the following Global Training Module. LEVEL 1 - Learn the essentials of Marketing & Sales efficiency. LEVEL 2 - Basics of Human Resource Management, training &...
-
Business Associate
4 weeks ago
Thiruvananthapuram, India INNOSTUS INC Full timeWe select our new joiners as Business Associates and train and develop them holistically in all functional areas of Business Management viz. Marketing, HR, Finance and Operations as per the following Global Training Module. LEVEL 1 - Learn the essentials of Marketing & Sales efficiency. LEVEL 2 - Basics of Human Resource Management, training &...