Global Client Service Data Analytics- Associate

3 weeks ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client’s full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Client Account Manager, Portfolio Manager and Investment Specialist.

**Responsibilities**:

- Develop, implement and maintain leading-edge analytics to solve complicated problems.
- Identify trends and opportunities for growth through analysis of complex data sets in vendor platforms and proprietary systems
- Create best-practice reports based on data mining, analysis, and data visualization
- Use data to provide Client Experience insights
- Evaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and remediating data
- Work directly with management and users to gather requirements, provide status updates, and build relationships.
- Work closely with Global Client Service managers to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
- Proactively analyze data to answer key questions from stakeholders, at all levels of the organization, or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity
- Produce data, metrics and analytics to support Client Experience Governance. Be able to confidently present and explain findings to all levels of the organization
- Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
- Define and implement data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution
- Develop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across data sets.

**Required qualifications, capabilities and skills**
- Bachelor’s degree in Mathematics, Computer Science, Economics, or Statistics
- Minimum 7+ years’ experience as a data analyst
- Proven analytic skills, including mining, evaluation, analysis, and visualization
- Technical writing experience in relevant areas, including queries, reports, and presentations
- Strong knowledge of Tableau
- Strong SQL or Excel skills with the ability to learn other analytic tools

**Preferred Qualifications capabilities and skills**
- Prior experience with database and model design and segmentation techniques
- Strong programming experience with frameworks including XML, Java script, and ETL
- Practical experience in statistical analysis using statistical packages including Excel, SPSS, and SAS
- Proven success in a collaborative, team-oriented environment
- Basic understanding of Google Analytics

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentiona

  • Client Services associate

    1 week ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Summary: As a Sr. Associate within the Client Service Specialist team, you will be tasked with providing exceptional leadership and effective supervision. Your responsibilities will include end-to-end ownership of both client and employee experiences, ensuring high service levels, satisfaction, and overall team performance. Success in...

  • Payments Global Client Service Associate

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job responsibilities** - **Understanding clients’ relationships with the bank.**: - Developing, maintaining, and broadening partnerships with Clients (internal and external). - Resolving external and internal inquiries pertaining to J.P. Morgan’s Wholesale Payments core cash products and tracking and monitoring inquiries via an...

  • Data Analytics and Solutions- Associate

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** You will be analyzing business requirements, designing, building, testing, and producing executive and operational reporting/solution’s to support management decisions as well as performing ad-hoc analysis to meet the needs of all internal business partners leveraging various data sources. **Responsibilities**: The responsibilities for...

  • Data Analytics Digital Associate

    3 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Summary**: As a Data Analytics Digital Associate in the Digital Analytics Team, you will be responsible for delivering customer insights to digital product teams, implementing Adobe Analytics/Tableau dashboards, and conducting A/B testing to improve the customer experience. You will work collaboratively with stakeholders across...

  • Client Reporting

    4 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated...

  • Wholesale Credit Portfolio Analytics

    2 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view. As Wholesale Credit Portfolio Analytics - Data Strategy - Associate you will be part of Wholesale...

  • Client Service Associate Ii

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Responsibilities**: - This role would involve understanding the building blocks (rules, market structure, client usage and clientele) of the fixed income index product suite - Ensure the client queries, stakeholders queries are resolved in a timely manner - Escalate wherever necessary **Required Qualifications, Skills and...

  • Analytics Solutions Associate

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Among the tasks associated with this role are: - Participating in meetings and workshops associated with OTP, including those related to technology solutions impacting reports and to the migration of data from legacy systems into the new platform - Engage with other members of the CAO CDAO team to learn aspects of existing ecosystem and...

  • Unity Data

    4 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Elevate your career and decode complex data patterns and craft influential dashboards. Engage with a visionary team, translating intricate stakeholder needs into transformative insights. **Job responsibilities** - Contributes to the delivery of information, insights, and solutions that inform business strategies and decisions by making...

  • Data Analytics Solutions Associate

    2 months ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Description**: The Data Analytics function within Internal Audit is responsible for developing and enhancing the use of data driven techniques across the Audit function, including the use of machine learning and other proven artificial intelligent concepts in deepening the assurance provided by Internal Audit to its...

  • Data Analytics

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Summary**: The AML-KYC Analytics team is part of the CCB Data and Analytics Organization. It supports AML-KYC teams and is responsible for delivering customer insights to drive data-driven decision-making throughout the product development lifecycle. This role represents a core analytics responsibility and offers opportunities to...

  • Data Operations Associate

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** As a Data Operations Associate** in **JPMorgan Chase, you’ll ensures client data is available, understandable, and high-quality, Cross-referencing Client accounts to Party identifiers to support Data Enrichment, Mapping Client Accounts to JPM Legal Entities, hierarchies & parties of Interest, Data Analysis, creation, migration and...

  • Client Services Associate

    3 weeks ago

    Mumbai, Maharashtra, India Russell Investments Full time

    Business Unit: Global Distribution Operations Reporting To: Head of AIS Portfolio & Business Consulting Shift: EMEA/UK (1:30 pm - 10:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional...

  • Market Data Analytics- Associate

    6 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Team** Market Data Analytics is a global, high energy, high velocity team responsible for capturing, modeling and distributing vendor sourced data to advance Asset Wealth Management’s transformation into a data driven culture. Key business drivers currently include requirements for Environmental, Social, and Governance (ESG) data,...

  • Fund Servicing Associate

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** J.P. Morgan's Compliance Reporting Services (CRS) is one of the largest providers of post-trade compliance reporting services to some of the largest Asset owners and Asset managers globally. Our service enables clients to efficiently detect and manage violations of their investment rules, facilitating risk reduction and demonstrating...

  • Wholesale Portfolio Analytics

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company,...

  • Client Testing Associate

    3 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23.5 trillion of assets under custody and ranked #1 for Global Investment Banking...

  • Analytics Solutions

    6 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** You are a strategic thinker passionate about driving solutions in analytics. You have found the right team. As the Analytics Professional in our Finance **team**, you will spend each day defining, refining and delivering set goals for our firm. **Responsibilities**: - Design data visualizations in Tableau & QlikSense and prepare high...

  • Client Services Associate

    4 weeks ago

    Mumbai, Maharashtra, India Russell Investments Full time

    Business Unit: Global Distribution Operations Reporting To: Manager, Client Service Shift: EMEA/UK (Mar-Nov 1:30 pm - 10:30 pm IST / Nov-Mar 2:30 pm - 11:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities...

  • Client Services Associate

    3 weeks ago

    Mumbai, Maharashtra, India Russell Investments Full time

    Business Unit: Global Distribution Operations Reporting To: Manager, Client Service Shift: EMEA/UK (Mar-Nov 1:30 pm - 10:30 pm IST / Nov-Mar 2:30 pm - 11:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities...