Customer Service Officer

**Job Purpose: -** - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. - Review of customer complaints and provide suitable resolution/response within stipulated guidelines. - Liaise with various functional units in the Bank and ensure complete resolution within...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

**Profile**: Customer Service Officer care Calls (After sales services) **Salary**: upto 3.00LPA **Key Responsibilities**: - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a...

Job ID:37803 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular - Prioritise, plan and complete client service delivery tasks in line with global and local business requirements. Includes liaising with clients, dealing with queries ad proactively resolving service issues within agreed...

Urgent hiring for Customer Service Associate Excellent communication Skills US Process Customer Service HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided Work From Office Only Monthly Incentives **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...

Job ID:38457 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

Greetings from SBM Bank India! Hiring for Officer/ Assistant Manager Grade for Customer Service role: Handling Customer Complaints being reported to Grievance cellAs decided in KRA Co-ordination with the Partners, internal departments, Vendors for resolving the queries raised. Updation of the records in SuiteCRM Doing RCA for the cases escalated to the...

CUSTOMER SERVICE, Fluent English SSC & HSC Passed. 6 month minimum bpo experience. **Salary**: ₹10,898.10 - ₹37,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before...

CUSTOMER SERVICE, Fluent English SSC & HSC Passed. 6 month minimum bpo experience. **Salary**: ₹19,000.00 - ₹40,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before...

**Role: Customer Support officer** **Language required **( Any one of these language speaking is mandatory - **Malayalam, Tamil, Telugu, Kannada, Gujarati, Bengali, Odia**) **Job location**: Wadala, Mumbai **Job type**: permanent **Working days**: Mon-Sat ( All Sunday and 2nd & 4th Saturday off) **Work timing**:9:30AM-6:30PM **Educational...

Role : Customer Service Officer Requirement ; Minimum Fresher to 1years of experience is required into Customer Service or Inbound Shifts Between ; For Female 8.00 am to 8 pm and Male 24*7 Shifts Location ;Turbhe Navi Mumbai Age Criteria ; 18 to 35 years Shift Week Offs ; Rotational any one Round of Interview: - HR, Ops, Versant, Typing, Pyschometric,...

Job Title: Senior Customer Service Officer Location: Mumbai and Thane Experience: 6 months to 36 months **Salary**: Up to 44,000 INR per month **Job Description**: As a Senior Customer Service Representative, you will play a key role in ensuring the satisfaction and loyalty of our customers. You will be responsible for managinng escalated customer...

Hello! Greetings of the day!!!! We are hiring for **Customer Service Associates** for **Navi Mumbai location - Day Shifts**. **Salary - 2800000 Per year** **Profile: - Customer Service Assistant** **Job Description**: Manage phone calls and ensure their queries are resolved or information is shared with them. Identify and assess customers’ needs to...

We are hiring Customer Service Officers for our client, FiveS Digital **Role & responsibilities** Ready to work between 8am - 10pm window, good analyzing and quick learning is required. Empathy. Empathy is the ability to understand another person's emotions and perspective Problem solving. Being able to solve problems is key to customer...

Hello! Greetings of the day!!!! We are hiring for **Customer Service Associates** for **Navi Mumbai location - Day Shifts**. **Salary - 2800000 Per year** **Profile: - Customer Service Assistant** **Job Description**: Manage phone calls and ensure their queries are resolved or information is shared with them. Identify and assess customers’ needs to...

**Job Duties & responsibilities** - Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions - Process cash transactions, transfer transactions and clearing of instruments - Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to...

Job ID:40156 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

**Customer Service Representative (CSR) at Kotak Securities** Job Title**:Customer Service Representative (CSR)** **Responsibilities**: Handle inbound customer inquiries and provide efficient and courteous customer service. Address customer concerns, inquiries, and complaints in a professional and timely manner. Ensure high levels of customer...

1. Location: Airoli 2. Handling Inbound calls (US Customer Service) 3. Need to Handle Ecommerce Related Queries 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off between Monday till Sunday 9....

Welcome to Vibrantzz Management Services We are hiring for a leading Indian Bank Day shifts - 9am - 9pm (any 9 hour shift) Customer Executive - Handling inbound calls from the customers and solving their queries Graduation + 6 months of experience is mandatory Location - Thane Waghe Estate 5 days working with any 2 rotational off For Further...