Customer Service Representative

6 months ago


Coimbatore, India Zorient solutions Llp Full time

**Job Summary**

**Responsibilities and Duties**
- Take part in daily stand-up meetings
- Utilise and build FAQs, Solution Guides and Knowledge Base
- Maintain up to date and accurate process documentation Compile requirements for IT fornew developments
- Support requests from senior management

**Required Experience, Skills and Qualifications**
- Experience in a Customer Service environment
- Minimum of 2 years of professional experience for senior role (preferably international support)
- Fluency in English. Additional language is an advantage
- Effective written and verbal communication
- Self-driven and goal orientated + strong organizational talent.
- A positive can-do attitude and collaborate with international teams

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (required)

**Language**:

- English (required)
- Hindi (preferred)



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