Customer Service Representative

7 months ago


Rs Puram Coimbatore Tamil Nadu, India SIMCO ENTERPRISES Full time

*Job Title: Customer Service Representative (Female Only)

*Language: Tamil & Hindi is must (Fluent talk), English (Can be a Advantage)

*Location: SIMCO ENTERPRISES, COIMBATORE, TN

*Job Type:* Full-time

*About Us:
SIMCO ENTERPRISES is dedicated to providing exceptional customer experiences and is seeking a motivated and empathetic female Customer Service Representative to join our team. We pride ourselves on our commitment to excellence and customer satisfaction.

*Key Responsibilities:

- Handle inbound and outbound customer calls professionally and courteously.
- Resolve customer issues promptly and effectively, ensuring satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Stay informed about our products and services to provide accurate information.

*Qualifications:

- Diploma/Degree or equivalent; additional qualifications will be a plus.
- Proven experience in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Strong problem-solving skills and attention to detail.

*Benefits:

- Competitive salary and performance-based incentives.
- Professional development and training opportunities.
- Supportive and inclusive work environment.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (required)
- Tamil (required)

**Location**:

- Rs Puram, Coimbatore, Tamil Nadu (preferred)

Work Location: In person



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