Service Desk Technician L1/l2- Tcs

**Location: Pune** **Employment Type: full-time** **Designation: L1 Service Desk Support** **Job Details**: Primary Skills - Must have **2-3 years** of experience in IT Service Desk - Helpdesk - Excellent communication with skills like **Active listening, empathy, technical proficiency & professionalism** (both verbal and written) - In-depth Technical...

We're looking for aService Desk TechnicianThis role isOffice BasedCornerstone OnDemand is seeking a motivated, results-oriented IT ServiceDesk Technician to be part of a global team responsible for supporting andadvancing our global corporate computing environment. The IT Service-desk team interactswith every aspect of our fast-paced, dynamic company,...

We're looking for a Service Desk Technician This role is Office Based Cornerstone OnDemand is seeking a motivated, results-oriented IT ServiceDesk Technician to be part of a global team responsible for supporting andadvancing our global corporate computing environment. The IT Service-desk team interactswith every aspect of our fast-paced,...

We're looking for a Service Desk Technician This role is Office Based Cornerstone OnDemand is seeking a motivated, results-oriented IT ServiceDesk Technician to be part of a global team responsible for supporting andadvancing our global corporate computing environment. The IT Service-desk team interactswith every aspect of our...

Required SkillsTechnology | Network Monitoring Tools | SolarwindsProcess | IT Service Management | Managing ChangeBehavioral | Aptitude | Information ProcessingProcess | IT Service Management | Incident ManagementDomain | IT in Banking | Customer SupportBehavioral | Aptitude | CommunicationTechnology | Network Monitoring Tools | TraverseEducation...

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) Experience : 1 - 4 Years Max Grid : 4 - 6 LPA Job Location : Mumbai and GIFT City Mumbai : Bandra East, Mumbai GIFT City : Gandhinagar, Gujarat Shift : 18*7 EST Notice Period : Immediate - 30 Days Roles and Responsibilities: - Resolving L1 Service...

Required Skills Technology | Network Monitoring Tools | SolarwindsProcess | IT Service Management | Managing ChangeBehavioral | Aptitude | Information ProcessingProcess | IT Service Management | Incident ManagementDomain | IT in Banking | Customer SupportBehavioral | Aptitude | CommunicationTechnology | Network Monitoring Tools | Traverse Education...

Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario. The Service Desk Analyst will:Analyze and resolve technical problems for School Districts Acts as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...

Should have 1 -2 years of experience in FCR and FCC Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets...

What are we about? At Ellicium be ready for contagious excitement, worthy challenges and enriching learning experience every day. We trust in the process of failing fast and learning fast. You will find ‘Ellicians’ putting their heart to get the perfect dish during our monthly potlucks or arguing over best Nolan movie during lunch breaks. It is all about...

Work Experience years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center background with experience in supporting International customer (with Retail Service Desk) are preferred Technical Skills Certified (preferable) understand IT Support – L1 / L1.5 in excel & other analytical tools Competency to...

Work Experienceyears experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center backgroundwith experience in supporting International customer (with Retail Service Desk) are preferredTechnical SkillsCertified (preferable)understand IT Support – L1 / L1.5in excel & other analytical toolsCompetencyto motivate...

# Position: Jr Customer Service Executive - Customer Service Operations (Customer Service Operations) - B1101_1Date: 1 Apr 2024Location: Pune, IndiaCompany: Tata CommunicationsJr. Customer Service ExecutiveOperational role that works under direct supervision, responsible for day-to-day customer service operationsPurpose - Broad objective of the roleJOB...

**Level I Service Desk Technician** **Responsibilities** - Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. - First line help desk; resolve basic level 1 and some level 2 issues including...

Technical Support Specialist : - IT Service Desk experience 1-5 years- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.)- Understanding of Windows X operating system- Assisting with configuring/troubleshooting of Software and Hardware- Experience working with ServiceNow to log, track, close tickets- Experience in...

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

Job DescriptionRole : Team Leader - Service DeskLocation : PuneJob Summary?Looking for Service Desk Team Leader having experience in handling Team along with Customer Escalation and Troubleshooting.Years of Experience Needed:-6+ Years of Experience SD Team LeadMinimum EducationAny Graduate + ITIL certifiedRequirementPassport (Mandate) AdvantageSkills...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...