Customer Success Executive

Customer Success Coordinator Location: Pune Job Type: Full-Time About Us: Chat360 is a technology startup, backed by a $150M group, that offers a Generative AI-powered customer engagement platform for enterprises across geographies. We work with 250+ Global Brand Leaders to consultatively leverage the latest AI technology to help generate more leads,...

**Responsibilities**: We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term...

1. Engage with customers registering on the platform and resolve their queries and challenges if any 2. Call out customers when they request to talk to someone to help them or address their queries 3. Maintain the CRM with relevant information 4. Conduct analysis and take insights from the CRM 5. Any other System Processing work for Operations or Marketing...

Position Overview: We are seeking a highly motivated and experienced Customer Success Executive to join our team. In this role, you will support customers with the creation and optimization of chatflows and ensure they fully understand and utilize our customer engagement SAAS product to achieve their business goals. You will play a critical role in enhancing...

**Title**: Strategic Customer Success Executive **Location**: Pune **Job Type**:Full-time **Experience**: Mid-Senior Level **Company Description** kwiqreply is a WhatsApp Business API platform and one of the products of Khairnar Technologies that provides a shared inbox to all team members and helps businesses communicate with their customers...

**What you must know?** Customer Success is one of our differentiators. In this role, you will be the customer champion and continually improve the experience for SMS-Magic customers. Customer Success team in SMS Magic is responsible for managing customer happiness ensuring SLA’s are adhered to on a day-to-day basis with a high level of customer focus and...

We are seeking a proactive Customer Success Executive to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide them in using our platform effectively. This role requires collaboration with product and data teams to enhance the customer...

**Job Title**: Customer Success Executive (Media & Technology) **Location**: Mumbai **Job Type**: Full-time **Job Overview**: We are seeking a proactive **Customer Success Executive** to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide...

**Job Title**: Customer Success Executive **Location**: Mumbai **Experience**: 2-3 years (Customer Success) **Type**: Full-Time **Job Summary** **Key Responsibilities** - Guide new customers through the onboarding process, ensuring smooth adoption of products/services. - Develop and maintain strong customer relationships, understanding their goals and...

**Customer Success Duties and Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer...

**Role Description** As a Customer Success Executive, your responsibilities will include: - Establishing and maintaining strong relationships with our valued customers. - Ensuring customer satisfaction by promptly and effectively addressing their needs. - Identifying opportunities for upselling and cross-selling our products and services. - Collaborating...

**Customer Success Executive (Insurance Domain)** **Location - Kharadi, Pune** **Salary - 28k CTC - 40k CTC** **Shifts - Rotational Shifts** **(Day shift for Females until 9 PM, Rotational for males, last logout 2 AM)** **6 days working (Rotational week offs)** **Immediate Joining.** **Requirements**: - **Excellent communication in both English and...

**Customer Success Executive (Insurance Domain)** **Location - Kharadi, Pune** **Salary - 28k CTC - 40k CTC** **Shifts - Rotational Shifts** **(Day shift for Females until 9 PM, Rotational for males, last logout 2 AM)** **6 days working (Rotational week offs)** **Immediate Joining.** **Requirements**: - **Excellent communication in both English and...

The Client is seeking a dedicated and enthusiastic Customer Success Executive to join our team at our Andheri location. As a Customer Success Executive, you will be responsible for ensuring the satisfaction and success of our valued customers during the night shift hours. **Key Responsibilities**: - Proactively engage with customers to understand their...

**Customer Success Executive** **About Zell Education**: At Zell, we strive to become India’s leading training centre & transform careers by making skill upgradation effective, affordable & accessible for everyone. Our primary goal is to deliver high quality education & skill upgradation in collaboration with industry experts & best educational practices....

**Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...

**Customer Success Executive** **Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...

**Company Overview**: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative...

**Role Overview**: As a Customer Success Executive, you will be the primary point of contact for our coaches, assisting them with platform navigation, troubleshooting, and maximising their experience. You’ll play a vital role in ensuring their success, satisfaction, and continued growth by providing timely and effective support. **Note -** As a startup,...

Job Description : Customer Success Executive Grievance Resolution: Address and resolve customer grievances in a timely and efficient manner. Act as a point of contact for students, addressing their concerns and providing appropriate solutions. Collaborate with relevant internal teams to ensure effective problem resolution. Edtech Industry...