Customer Success Executive

6 months ago


Pune, India Providence International Labs LLP Full time

**Role Description**

As a Customer Success Executive, your responsibilities will include:

- Establishing and maintaining strong relationships with our valued customers.
- Ensuring customer satisfaction by promptly and effectively addressing their needs.
- Identifying opportunities for upselling and cross-selling our products and services.
- Collaborating with internal teams to resolve customer issues and fulfill their requirements.
- Conducting regular check-ins with customers to ensure their success and engagement with our offerings.

**Qualifications**
- Excellent customer service skills with a proven track record of achieving customer satisfaction and retention goals
- Experience in customer support and account management
- Strong analytical skills to interpret customer data and identify areas for improvement

Relevant skills and qualifications that would be beneficial for the role:

- Experience in the health and wellness industry
- Excellent written and verbal communication skills
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field

**Salary**: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9373132221



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