Service Advisor

7 months ago

Gurugram Haryana, India Triumph Auto Parts Distributors Pvt Ltd Full time

**Job description**

Greetings We have an urgent opening for a service advisor for our automobile client.

**Company Name**:
**Location**: National Highway 8, Block A, Sector 34, Gurugram, Haryana 122004

**Qualification**: Diploma in Automobile Engineering or Mechanical engineering

**Roles and responsibilities**:

- Communicates with clients about vehicle problems, insurance questions, and warranty issues
- Maintains positive relationships with clients to ensure repeat and return customers
- Approaches transactions with sales-minded professionalism and suggestsively sell products and services to clients, including making clients aware of all packages and retail options available.
- Answers customer questions about services, including when to expect vehicle repairs
- Ensures customer vehicle is finished on time and provides details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
- Acts as an advocate for clients when communicating vehicle problems and needs to the repair department.
- Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them and communicates any time restrictions to customers in a timely manner.

**Note**:If this job is not relevant, you may forward it to your friends, relatives, or colleagues.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your current salary?
- What is your expected salary?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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