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Associate Customer Support
1 week ago
Communicate directly with customers via Phone (inbound and outbound), live
- Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience
- Communicate and co-ordinate workflow with a team
- Maintaining a positive & empathetic attitude toward customers at all times.
- Keen about knowing our business and related updates inside and out to facilitate customer centricity
- Passionate about providing hospitality to every stakeholder
- Strives to uplift the Cityflo experience
**Perks Working at Cityflo**
- Day Shift
- 5 days working, fixed Saturday & Sunday week off
- Work Location - Thane
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹28,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Rotational shift
Ability to commute/relocate:
- Wagle Estate, Thane - 400604, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service / support: 1 year (required)
**Language**:
- English (required)
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