Associate Customer Support

5 months ago


Wagle Estate Thane Maharashtra, India Cityflo Full time

Communicate directly with customers via Phone (inbound and outbound), live
- Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience
- Communicate and co-ordinate workflow with a team
- Maintaining a positive & empathetic attitude toward customers at all times.
- Keen about knowing our business and related updates inside and out to facilitate customer centricity
- Passionate about providing hospitality to every stakeholder
- Strives to uplift the Cityflo experience

**Perks Working at Cityflo**
- Day Shift
- 5 days working, fixed Saturday & Sunday week off
- Work Location - Thane

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
- Work from home

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Rotational shift

Ability to commute/relocate:

- Wagle Estate, Thane - 400604, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service / support: 1 year (required)

**Language**:

- English (required)



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