Customer Support

**Responsibilities**: 1. **Enquiry Handling**: Respond to customer queries for solid waste management solutions. 2. **Proposal Prep**: Draft techno-commercial offers tailored to client needs. 3. **Order Processing**: Create and manage sales orders, ensuring smooth processing. 4. **Support & Coordination**: Provide pre - and post-order customer support,...

Urgent hiring for Customer Support Executive for cloud9 beverages Exp-1 to 2 CTC-Upto 18k Job Responsibility: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication -...

Communicate directly with customers via Phone (inbound and outbound), live - Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience - Communicate and co-ordinate workflow with a team - Maintaining a positive & empathetic attitude toward customers at all times. - Keen about knowing our business and...

Company: Dusane Infotech (I) Pvt Ltd Department - Technical call center team Profile - Coordinator Shift - Night Shift Work location - Wagle estate, Thane JD: 2. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. 3. Resolve any customer technical issues through diligent...

Communicate directly with customers via Phone (inbound and outbound), live - Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience - Communicate and co-ordinate workflow with a team - Maintaining a positive & empathetic attitude toward customers at all times. - Keen about knowing our business and...

Communicate directly with customers via Phone (inbound and outbound), live - Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience - Communicate and co-ordinate workflow with a team - Maintaining a positive & empathetic attitude toward customers at all times. - Keen about knowing our business and...

**Responsibilities**: - Handling inbound and outbound calls. - Handle customer calls to collect overdue payments. - Work on 1st Party and 3rd Party collections. - Negotiate payment plans and resolve payment issues. - Update customer records and document collection actions. - Ensure compliance with collection laws and company policies. **Requirements**: -...

Job Description - Need Graduate(Any Stream) Will be handling both outbound/inbound calls, reverting to Social Media Handles, updating the data on portal. Must have decent typing speed (at least 20 WPM) Speaking Tamil, Malayalam, Kannada Telugu will be added advantage **Job Types**: Full-time, Regular / Permanent Pay: From ₹11,000.00 per...

BPO Sales Executive **Experience**: 0 - 1 Year **Salary**: 1.50 To 3 LPA **Qualification** : HSC **Benefits**: PF and ESIC benefits Daily, Weekly, and Monthly Incentives **Working Hours**: Monday to Friday **Shift Timing**: 6:00 PM to 3:30 AM **Roles and Responsibilities**: Contact potential customers to promote products or services. Answer...

To play a meaningful part within the Sales function, by collaborating across the organization to meet the individual and company objectives effectively. **Key Responsibilities**: - Provide administrative assistance to sales team and management - Maintain a well-organised filing system for administrative and sales activities - Effective and efficient...

**Job description** - Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers -...

ComUnus is **#hiring** **IT Support** Position !! Exp.Req : 2-3 years No of Position :15 Work Location : Pune Work From Office !! **Roles & Responsibilities**: **End-User Support**: - Diagnose and resolve hardware, software, and network-related issues. - Assist users with setting up new devices, software installations, and system...

ComUnus is **#hiring** **IT Support** Position !! Exp.Req : 2-3 years No of Position :15 Work Location : Pune Work From Office !! **Roles & Responsibilities**: **End-User Support**: - Diagnose and resolve hardware, software, and network-related issues. - Assist users with setting up new devices, software installations, and system...

Prontosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

Customer satisfaction: Ensuring customers are satisfied and have a good experience. - Product knowledge: Providing accurate information about products and services, and showing customers the product's benefits. - Training: Training new employees and ensuring the customer support team is adequately trained. - Conflict resolution: Resolving customer complaints...

Prontosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

1. Technical Support: - Provide technical assistance to customers onsite and remotely. - Interpret and troubleshoot customer queries effectively. - Maintain thorough documentation of interactions and solutions. 2. Documentation and Reporting: - Ensure all documentation meets company standards. - Generate reports according to prescribed formats and...