Support Executive

6 days ago


Wagle Estate Thane Maharashtra, India www.prontosys.com Full time

Prontosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships.

Key Responsibilities:

- Act as the primary point of contact for client inquiries and issues, providing timely and effective solutions.
- Collaborate with technical and operational teams to resolve client problems and ensure service delivery meets expectations.
- Ensuring accurate tracking, prompt resolution, and documentation of all client interactions.
- Collect and analyze client feedback to enhance service quality and contribute to continuous improvement initiatives.
- Provide clients with regular updates on the status of their requests and follow up to ensure satisfaction.
- Assist in onboarding new clients, providing them with necessary information and guidance on services.
- Conduct training sessions for clients on products and services as needed.
- Maintain a thorough understanding of company services and industry trends to offer informed support.

Qualifications:

- Excellent verbal and written communication skills.
- Strong problem-solving abilities with attention to detail.
- Proven experience in customer support or a related field, with a focus on client satisfaction.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in using customer support software is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Shift:

- Day shift

Work Days:

- Monday to Friday

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    **Job description** - Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers -...

  • Support Executive

    3 months ago


    Wagle Estate, Thane, Maharashtra, India Deep HR Services Full time

    Urgent Opening--- We are searching for a Young & Energetic Male & Female Customer Support Executive who is capable of handling Client Queries raised by Customers. Experience: 0 to 1 Yrs. Salary**:12,000 to 15,000 per month** **Good communication.** **Job description**: - Handle inbound calls relevant to customer's complaints. - Taking complaints &...


  • Wagle Estate, Thane, Maharashtra, India ProntoSys IT Services Full time

    Prontosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...


  • Wagle Estate, Thane, Maharashtra, India Watchyourhealth.com India Private Limited Full time

    About the Company: "Watch Your Health India Pvt Ltd". is an Insur Tech/Health Tech company who enable and empower its partners to engage with their clients through smart technology to provide condition management and chronic care management such as Diabetes, Heart care, Thyroid, Mental wellness, Obesity, Blood pressure, Sleep, Diet and Nutrition. We provide...

  • Field Sales Executive

    1 month ago


    Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    Supporting sales to achieve targets in terms of Technical & commercial supportProduct presentations to customersParticipation in marketing activities & identify marketing strategiesStrong understanding and connection in B2C businessesWell acquainted with environment Technology/ terms, site coordination & troubleshooting when requiredReadiness for regional...

  • Sales Coordinator

    4 months ago


    Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    **Job description** - Addressing enquiries for solid waste management - Preparation of techno-commercial offers for products - Back office, site co-ordination & troubleshooting - Providing pre and post order customer support - Sales Order creation - Co-ordination with various departments for order execution - Preparing product presentation for customers -...

  • Customer Support

    5 days ago


    Wagle Estate, Thane, Maharashtra, India Inwinteck Pvt Ltd Full time

    This is a full-time on-site role for a Customer Support Executive in Thane. The role involves providing customer support. **Qualifications** - Customer Support and Customer Service skills - Good English Communication - Ability to prioritize customer satisfaction - Strong communication and problem-solving skills - Experience in a similar role is a plus -...


  • Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    Responsibilities - Key responsibilities: 1. Prepare, review, and update environmental clearance reports 3. Prepare and submit post-environmental clearance and six monthly compliance reports 4. Analyze customer's input data, do quality-control checks, and ensure compliance with environmental regulations **Salary - Based on Experience & Performance in...

  • Account Executive

    3 months ago


    Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    **Job description** - All Statutory payments & returns like GST, PT, TDS, Income Tax, within due date etc. - Employee Site Expenses (Voucher Check, Payment) - Checking, Processing and Verifying Cash, Bank, Salary, TDS, GST, Purchase order, petty cash - Preparing & Maintaining updated records of invoices with PO & quotations. - Administering financial...


  • Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    Responsibilities - Prepare, review and update environmental reports - Preparation and submission of Consent Applications (Consent to establish/ Consent to Operate/ Renewal/ Amendment/ Amalgamation) & Assistance - To answer any query for consent related issues - Preparation & Submission of Post Environmental Clearance, six monthly compliance report - Consent...


  • Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    Key responsibilities: Filing Form-1, 1A, and Consent Management from MPCB Preparation of EIA (Environmental Impact Assessment) and EMP (Environmental Management Plan) reports Familiarity with government agencies such as MoEF (Ministry of Environment, Forest and Climate Change), MPCB (Maharashtra Pollution Control Board), CPCB (Central Pollution Control...


  • Wagle Estate, Thane, Maharashtra, India scymes services pvt limited Full time

    Customer satisfaction: Ensuring customers are satisfied and have a good experience. - Product knowledge: Providing accurate information about products and services, and showing customers the product's benefits. - Training: Training new employees and ensuring the customer support team is adequately trained. - Conflict resolution: Resolving customer complaints...


  • Wagle Estate, Thane, Maharashtra, India Rajlaxmi solution private limited Full time

    1. Technical Support: - Provide technical assistance to customers onsite and remotely. - Interpret and troubleshoot customer queries effectively. - Maintain thorough documentation of interactions and solutions. 2. Documentation and Reporting: - Ensure all documentation meets company standards. - Generate reports according to prescribed formats and...


  • Wagle Estate, Thane, Maharashtra, India Rajlaxmi solution private limited Full time

    Responsibilities: 1. Technical Support: - Provide technical assistance to customers onsite and remotely. - Interpret and troubleshoot customer queries effectively. - Maintain thorough documentation of interactions and solutions. 2. Documentation and Reporting: - Ensure all documentation meets company standards. - Generate reports according to prescribed...


  • Wagle Estate, Thane, Maharashtra, India Datrax Services Pvt Ltd Full time

    BPO Sales Executive **Experience**: 0 - 1 Year **Salary**: 1.50 To 3 LPA **Qualification** : HSC **Benefits**: PF and ESIC benefits Daily, Weekly, and Monthly Incentives **Working Hours**: Monday to Friday **Shift Timing**: 6:00 PM to 3:30 AM **Roles and Responsibilities**: Contact potential customers to promote products or services. Answer...


  • Wagle Estate, Thane, Maharashtra, India Envirocare Labs Pvt Ltd Full time

    **Job description** To play a meaningful part within the Sales function, by collaborating across the organization to meet the individual and company objectives effectively. **Key Responsibilities**: - Provide administrative assistance to sales team and management - Maintain a well-organised filing system for administrative and sales activities - Effective...


  • Wagle Estate, Thane, Maharashtra, India Datrax Services Pvt Ltd Full time

    BPO Sales Executive **Experience**: 0 - 1 Year **Salary**: 1.50 To 3 LPA Location : Thane (W) **Qualification** : HSC **Benefits**: PF and ESIC benefits Daily, Weekly, and Monthly Incentives **Working Hours**: Monday to Friday **Shift Timing**: (Night Shift) 6:00 PM to 3:30 AM **Roles and Responsibilities**: Contact potential customers to promote...


  • Wagle Estate, Thane, Maharashtra, India Datrax Services Pvt Ltd Full time

    BPO Sales Executive **Experience**: 0 - 1 Year **Salary**: 1.50 To 3 LPA Location : Thane (W) **Qualification** : HSC **Benefits**: PF and ESIC benefits Daily, Weekly, and Monthly Incentives **Working Hours**: Monday to Friday **Shift Timing**: (Night Shift) 6:00 PM to 3:30 AM **Roles and Responsibilities**: Contact potential customers to promote...


  • Wagle Estate, Thane, Maharashtra, India Envirocare Labs Pvt Ltd Full time

    To play a meaningful part within the Sales function, by collaborating across the organization to meet the individual and company objectives effectively. **Key Responsibilities**: - Provide administrative assistance to sales team and management - Maintain a well-organised filing system for administrative and sales activities - Effective and efficient...


  • Wagle Estate, Thane, Maharashtra, India Enrolsy Full time

    **Client Services Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...