Guest Relations Executive

5 months ago


Mumbai Maharashtra, India Talentmovez Full time

**Responsibilities**
- Maintain cordial relations with customers,
- Regular after-sales follow-up, and handle customer grievances, complaints and claims.
- Ensuring all details of guests are taken on the guest information form.
- Handling guest complaints and concerns in an efficient and timely manner.
- To look after arrangements of Clubhouse items.
- To ensure that proper hospitality services are given to the clients/visitors.
- To ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order.
- Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person.
- Coordinate with Site Engineer, Plumbers and Electricians for resolving a customer complaint
- Should work closely with the sales team and provide any support required.

Should be able to handle admin activities for the Sales office including petty cash, maintaining stock etc.

**Necessary Qualification & Skills set**

Graduation any stream

SFDC knowledge is must

**Work Experience**

2 to 6 years of experience.

**Salary**: ₹300,000.00 - ₹600,000.00 per year

**Experience**:

- Real Estate: 2 years (required)

Ability to Commute:

- Mumbai, Maharashtra (required)

Work Location: In person



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