Customer Service
1 week ago
**Requirements**:
Gender: Only Female
Qualifications: HSC / Any Graduate
Location: Mulund West
Experience: 2 - 3 yrs Experience in the Customer Services Domain
Skill :Excellent interpersonal,written, and oral communication skills.
Working Days : Monday - Saturday (Sunday Fixed Off)
Shift : 10:00 AM - 7:00 PM
We are looking for a qualified **Customer Services Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
**Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer relationship management: 2 years (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9769106910
-
Customer Service Associate
2 weeks ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Service Associate bengali Process
6 days ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...
-
Customer Service Associate malayalam Process
2 weeks ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
-
Customer Service Associate
2 weeks ago
Nagpur, Maharashtra, India Altius Customer Services Pvt. Ltd. Full time**Job Details & Requirements**: Designation: Customer Service Associate Number of Vacancy: 10 **Job Type**: Full Time Shift**:Night Shift** ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross...
-
Malayalam Customer Service
5 days ago
Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLocation: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...
-
Customer Service Representative
3 weeks ago
Mulund, Mumbai, Maharashtra, India Easyeat Foods Full timeClient Services - Job Description **Responsibilities**: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Maintains customer records by updating account...
-
Customer Service Operations
3 weeks ago
Mulund, Mumbai, Maharashtra, India Enrolsy Full timeWe are looking for a qualified **Customer Services Operation** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal and...
-
Customer Services Coordinator
2 months ago
Mulund, Mumbai, Maharashtra, India Enrolsy Full time**Requirements**: Gender: Only Female Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift : 10:00 AM - 7:00 PM We are looking for a qualified **Customer...
-
Corporate Customer Services
2 months ago
Mulund, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Executive - Customer Service
2 weeks ago
Mulund, Mumbai, Maharashtra, India ErgodE IT Services Pvt. Ltd. Full time**Key Responsibilities**: 1. Assist Buyers with Order Status: - Retrieve and update order information accurately and efficiently. - Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. - Resolve any issues related to order tracking, delivery delays, or missing items by...
-
Executive - Customer Service
3 days ago
Mulund, Mumbai, Maharashtra, India ErgodE IT Services Pvt. Ltd. Full time**Key Responsibilities**: - Assist Buyers with Order Status: - Retrieve and update order information accurately and efficiently. - Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. - Resolve any issues related to order tracking, delivery delays, or missing items by...
-
Bilingual Customer Service Representative
6 days ago
Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLocation: Onsite at Mihan, Nagpur Process Type**:Voice (English,Hindi & Odia/Kannada)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹12,000 - ₹16,000 gross per month Shift Duration: 8 hours Shift Window: 10am - 6pm Week Off Pattern: Rotational Week Off Count: One week off **Key...
-
Customer Service Executive
1 week ago
Mulund, Mumbai, Maharashtra, India Vivanda Gourmet(Brand- Eleftheria Cheese) Full time**Instagram**: eleftheriacheese **Role: Customer Relationship Executive** We are seeking a Customer Relationship Executive to lead our direct-to-consumer business in a fast-paced, growth-oriented, and enjoyable working environment. **Qualifications**: - Bachelor’s degree in Hospitality Management or Culinary Arts & Sciences is preferred - Excellent...
-
Customer Service Executive
4 weeks ago
Mulund, Mumbai, Maharashtra, India Ecom Retail Full timeØ Develop, implement and manage our social media strategy Ø Define most important social media KPIs Ø Manage and oversee social media accounts of the company Ø Stay up to date with latest social media best practices and technologies Ø Resolve customer queries on call and chat Ø Handle customer complaints & Attend Customer querriers. Ø Process...
-
Customer Service Representative
1 day ago
Mulund, Mumbai, Maharashtra, India Enrolsy Full timeWe're Hiring **Customer Services -Operations** for a FMCG Company **Requirements**: Gender: Only Female Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in the Customer Services Domain Skill :Excellent interpersonal,written, and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed...
-
Customer Service
4 weeks ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service
1 week ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service
3 weeks ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Representative
2 weeks ago
Mulund, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time**Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: Up to ₹25,000.00 per month Schedule: - Day shift - Morning shift Ability to commute/relocate: - Mulund West, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - Customer service (required) -...
-
Customer Service Representative
3 weeks ago
Mulund, Mumbai, Maharashtra, India Blisz consultancy Full timeCustomer Service Representative - Insurance Job description: Should be capable of handling calls (inbound & outbound) for long duration, on voice or video Should have genuine interest in addressing customers Queries, Requests and Complaints (QRC) and ensure to provide first time resolution Should be able to work under pressure situation and achieve...