Customer Service Officer

3 months ago


Noida Uttar Pradesh, India ixamBee Full time

**ixamBee hiring on behalf of iEnergiser**

About us:
A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive suite of Customer Management and Custom Content Development Services, helping you to reap increased profits through cost-effective, value-rich customer contacts and

transformation solutions.

**Job Description for a Customer Support Role. - Domestic Process**

**Process Name - Airtel - Black RM/Multi/Postpaid**

**Responsibilities**:

- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.

**Requirements**:

- Graduate with 1 year voice experience.
- Communication and thought process has to be good.
- Excellent communication skills.
- Fluent in English
- Must be comfortable working from the office.
- Need Immediate Joiners
- 45 days Paid Training
- Age Limit - 30 years

**Shift Timings - 5 days working - Male - 6 am - 12 am (any 9 (nine) hours shift) - Rotational Shift**

**Female - 6 am - 8 pm (any 9 (nine) hours shift) - Rotational Shift**

**Job Location : Noida - A - 37, Gate No - 01, Sector - 60, Noida - 201301**

**Job Type: Full Time**

**Remuneration: 3,20,000 - 3,55,200 (In hand)**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹320,000.00 - ₹355,200.00 per year

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 29/09/2024



  • Noida, Uttar Pradesh, India Upgrade Consulting Full time

    Hi job seekers!!! Greetings of the day!!!! We are hiring Work From Office Please find below JD Profile: - Customer Service Assistant Location: - Noida Shift: - Rotational Shift Working days: - 6 days working with 1 off Eligibility: - Undergraduated/Graduated can apply **Salary**: - Upto 2.1 LPA Mode of Work: - Work From Office Mode of...


  • Noida, Uttar Pradesh, India ixamBee Full time

    **ixamBee hiring on behalf of iEnergiser** **About us**: A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive...


  • Noida, Uttar Pradesh, India Krishna HR solution Full time

    Hiring for US voice Banking process, Salary - Rs.40000 CTC and Rs.45000 CTC (for more than 2 years of International BPO exp), Qualification-Any grad. or undergrad. 6 months international BPO exp. can apply, Location - Noida Sector 60Age Limit - Upto 30 Working days-5 days working(Rotational offs), No cab, freshers with good comms skills can apply. work...


  • Lucknow, Uttar Pradesh, India Unilever Full time

    We are looking to hire a Customer Service Officer in Unilever. Function: Ice Creams Location: Sikar Here is how your day at Unilever would look like: - Achieve sales targets through personal selling (visiting market) and driving the distribution system. - Managing the distributor system in terms of both front-end and back-end infrastructure. -...


  • Noida, Uttar Pradesh, India Learnet Skills Ltd Full time

    **Customer Care Executive - Domestic Process** **Location: Sector 16, Noida** **Schedule: 5 days working** **Male/Female Both Can Apply.** Requirements: Customer service experience, fluency in English and Hindi, CRM proficiency, 12th/Graduate Passed Can Apply. Benefits: Competitive salary, health insurance, career growth opportunities. Join our team...


  • Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time

    Job Description: - Identify and assess customer’s needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions and alternatives...


  • Noida, Uttar Pradesh, India ixamBee Full time

    **ixamBee hiring on behalf of iEnergiser** **About us**: A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive...


  • Noida, Uttar Pradesh, India Paredai Education Consultants Full time

    By Paredai Consultants / September 24, 2024 **Key Responsibilities**: - Provide detailed information about Paredai’s services, including educational consultancy, visa guidance, and scholarship opportunities. - Assist customers with scheduling consultations and follow-up on service inquiries. - Resolve any customer issues or complaints efficiently and...

  • Customer Service

    4 months ago


    Noida, Uttar Pradesh, India ixamBee Full time

    **About us**: A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive suite of Customer Management and Custom Content...


  • Noida, Uttar Pradesh, India Creative Lipi Webtech Pvt. Ltd Full time

    **Job Title - Customer Service Executive** **Location - Work From Office (Noida Office)** **Experience - 1+ Years** **Calling Process**: - Ability to handle both Outbound and inbound calls on an everyday basis - Follow communication scripts when handling different topics - Identify customer's needs, clarify information, research every issue, and provide...


  • Noida, Uttar Pradesh, India Creative Lipi Webtech Pvt. Ltd Full time

    **Job Title - Customer Service Executive** **Location - Work From Office (Noida Office)** **Experience - 1+ Years (Freshers can also Apply)** **Calling Process**: - Ability to handle both Outbound and inbound calls on an everyday basis - Follow communication scripts when handling different topics - Identify customer's needs, clarify information, research...

  • Sales/customer Service

    3 months ago


    Noida, Uttar Pradesh, India HIFLIER TRAVELS Full time

    **Job Summary**: As a Sales and Customer Service Representative at HIFLIER TRAVELS, you will be responsible for promoting and selling travel services, Group packages and products to clients while ensuring top-tier customer service. Your role will involve understanding client needs, suggesting customized travel solutions, and assisting them with their...


  • Wailana, Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,500.00 - ₹17,500.00 per month Schedule: - Day shift Ability to commute/relocate: - Wailana, Noida, Uttar Pradesh: Reliably commute or planning to relocate before...

  • Customer Service

    3 months ago


    Noida, Uttar Pradesh, India ThinkMove Solutions Pvt ltd Full time

    **Position: Customer Service Executive (Freshers)** **Location**: Noida Sectorr 6 **Employment Type**: Full-time **Experience Level**: Freshers with Good Communication skills. **Key Responsibilities**: - Provide accurate information to customers and resolve their issues effectively - Maintain a positive and professional attitude while building...


  • Noida, Uttar Pradesh, India Busisol Sourcing Full time

    **we are hiring for customer service import..we have need experience of customer service 8 to 12 years in shipping Industry** - Transshipment and Rail out of Containers to Delhi NCR - Integrated Logistics / Group companies’ promotion of ICDs - Internal office coordination with multiple departments - Lesioning with Trade desk & direct GVA queries through...


  • Noida, Uttar Pradesh, India Creative Lipi Webtech Pvt. Ltd Full time

    **Job Title - Customer Service Executive** **Location - Work From Office (Noida Office)** **Experience - 1+ Years (Freshers can also Apply)** **Min. Qualification: - A minimum of 60% in 10th, 12th, and graduation grades.** **Calling Process**: - Ability to handle both Outbound and inbound calls on an everyday basis - Follow communication scripts when...


  • Noida, Uttar Pradesh, India AllSec Technologies Full time

    **Job Title: Customer Support Executive** **Location**: Noida **Salary**: ₹15,000 - ₹50,000 CTC per month **Responsibilities**: - Provide accurate and timely solutions to customer problems - Utilize problem-solving skills to resolve complex customer issues - Maintain a high level of customer satisfaction and loyalty - Collaborate with internal teams...


  • Noida, Uttar Pradesh, India Onelap Telematics Private Limited Full time

    Job description We are looking for a qualified Technical customer support executive to manage a team of representatives who will offer excellent customer service and after-sales support. 1. Resolving customer complaints brought to your attention. 2. Possessing excellent product knowledge to enhance customer support. 3. Maintaining a pleasant working...


  • Noida, Uttar Pradesh, India Rsqure Info Services Full time

    We are Hiring for Domestic process. **Customer service+Sales** **Work from office job only.** **Requirements: - ** - Male/Female both can Apply. **Immediate joiner required** **1 Rotationally week off.** **Shift timings -(8am-8pm) any 9 hrs of shift given as per the business requirements.** **6 days working.** **90 days ---no leave plan** **Job...


  • Noida, Uttar Pradesh, India Virtual Assistant Pvt Ltd Full time

    **Urgent Requirement**:Work from Office**. Immediate Joiners required for an international client, interview will be today virtually or telephonic. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience. **Skills &...