Service Desk Spanish

2 weeks ago


Chennai Tamil Nadu, India GAVS Technologies Full time

Job Posted On
16-05-2024 17:46:28

Experience Required
8 - 10 years

Location
- Chennai, Tamil Nadu, India (CHN)

Job Summary

Job title: Service Desk Engineer

We are looking for a Service Desk Engineer to join our team and provide technical assistance to our customers. The Service Desk Engineer will be responsible for troubleshooting hardware and software issues, responding to inquiries, and providing technical support. This is a full-time position, with the potential for remote work.

Job Responsibilities
- Troubleshoot hardware and software issues
- Perform system administration tasks, such as setting up user accounts, configuring networks, and managing software
- Document customer interactions, solutions, and changes in the ticketing system
- Monitor customer support queues and respond to tickets in a timely manner
- Identify trends in customer inquiries and suggest solutions
- Assist with training and onboarding of new service desk engineers
- Provide feedback and recommendations on process improvements

Job Requirements
- Bachelor’s degree in Computer Science or related field
- 5+ years of experience in a customer service role
- Knowledge of hardware, software, and network operations
- Strong problem-solving and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Experience with ticketing systems and remote control software



  • Chennai, Tamil Nadu, India Plangamy Education Private Ltd Full time

    **Job Summary**: Seeking a fluent Spanish Customer Executive to provide exceptional service to our Spanish-speaking clientele. Responsible for resolving inquiries, addressing concerns, and ensuring customer satisfaction through effective communication in Spanish. **Responsibilities**: - **Problem Resolution**: Troubleshoot issues and find solutions to...

  • Customer Service Desk

    1 month ago


    Chennai, Tamil Nadu, India Quess Corp Limited Full time

    Customer service, Service Desk Experience -3-5 years Rotational Shift: 24/7 support **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹800,000.00 per year Day range: - Monday to Friday - Weekend availability Shift: - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Customer...


  • Nungambakkam, Chennai, Tamil Nadu, India Smile Groups Pvt Ltd Full time

    **Job Title: Customer Support Executive Bilingual - Spanish and English (Male)** **Roles & Responsibilities: -** 1. Interface with US customers via inbound calls. 2. Excellent verbal Skills inSpanishand English Languages. 3. Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures. 4. Clarify customer requirements;...


  • Chennai, India GML Soft Labs Full time

    Are you a skilled Spanish speaker with a strong background in back office work? We are currently seeking a talented and detail-oriented individual to join our team for a back office position that requires excellent Spanish language skills. Please read on for more information: **Position: Spanish Back Office Expert** **Location: Chennai** **Type:...


  • Nungambakkam, Chennai, Tamil Nadu, India Smile Groups Pvt Ltd Full time

    **Job Title: Customer Support Executive Bilingual - Spanish and English (Male)** **Roles & Responsibilities: - ** 1. Interface with US customers via inbound calls. 2. Excellent verbal Skills inSpanishand English Languages. 3. Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures. 4. Clarify customer...


  • Chennai, India GML Soft Labs Full time

    Are you a skilled Spanish speaker with a strong background in back office work? We are currently seeking a talented and detail-oriented individual to join our team for a back office position that requires excellent Spanish language skills. Please read on for more information: **Position: Spanish Back Office Expert** **Location: Remote Job** **Type:...


  • Chennai, Tamil Nadu, India CBTS India Full time

    **Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...


  • Chennai, Tamil Nadu, India CBTS Full time

    **Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

  • IT Service Desk

    4 weeks ago


    Chennai, Tamil Nadu, India HIRD Services Pvt ltd Full time

    **Language**: Proficient in English (Read + Write + Speak) **Shift - **Rotational **Experience**: Minimum 1 years working for a Voice Technical Support/Service Desk. **Role purpose**: Answer calls and Service Requests from end users and track status and progress to resolution. **Main responsibilities**: Adherence to policies and procedures, closure of...


  • Chennai, India @ Six Sigma Full time

    Job DetailsRequirement Type Permanent Job Title Opening for IT Service Desk Job Level Executive - Non-Managerial Job Description IT Service Desk No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Expected Date Of Joining 2023-11-21 Joining Time 10 Days Salary 56667 Work Locations ChennaiRequired skillsIT Service...


  • Chennai, India @ Six Sigma Full time

    Job Details Requirement Type Permanent Job Title Opening for IT Service Desk Job Level Executive - Non-Managerial Job Description IT Service Desk No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Expected Date Of Joining 2023-11-21 Joining Time 10 Days Salary 56667 Work Locations Chennai Required skills ...


  • chennai, India @ Six Sigma Full time

    Job Details Requirement Type Permanent Job Title Opening for IT Service Desk Job Level Executive - Non-Managerial Job Description IT Service Desk No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Expected Date Of Joining 2023-11-21 Joining Time 10 Days Salary 56667 Work Locations Chennai Required...

  • Service Desk

    1 month ago


    Chennai, India Tata Consultancy Services Full time

    EUC Service Desk Location: Mumbai and Chennai Total Exp range: 4 to 8 yrs

  • Service Desk Analyst

    4 weeks ago


    Chennai, India Wipro Full time

    Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

  • Service Desk Analyst

    2 months ago


    chennai, India Wipro Full time

    Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

  • Service Desk Analyst

    4 weeks ago


    chennai, India Wipro Full time

    Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

  • Service Desk Expert

    3 weeks ago


    Chennai, India Fujitsu Full time

    Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario.The Service Desk Analyst will:Analyze and resolve technical problems for School DistrictsActs as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...

  • Service Desk Expert

    3 weeks ago


    Chennai, India Fujitsu Full time

    Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario.The Service Desk Analyst will:Analyze and resolve technical problems for School DistrictsActs as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...


  • Chennai, India @ Six Sigma Full time

    Job DetailsRequirement Type Permanent Job Title Opening for Service Desk Management Job Level Executive - Non-Managerial Job Description Service Desk Management No. of Openings 6 Job Domain IT Experience - Minimum - Maximum desk Expected Date Of Joining 2023-11-21 Joining Time 4 Days Salary 55000 Work Locations ChennaiRequired skillsService desk

  • P2p Executive

    1 month ago


    Tamil Nadu, India TUI Full time

    Joining the TUI Global Business Services as P2P (Purchase-to-Pay) Executive, you will assist with the Accounts Payable (AP) activities within the Global Finance Services to provide a high level of service for internal and external customers and suppliers. ABOUT THE JOB Work closely with internal and external stakeholders, supporting financial controls as...