Customer Support Executive
5 months ago
Location: Strictly in Mumbai
- 100% work from Home (Laptop will be provided)
**Qualifications**
- Graduate from any stream
- Good English /hindi Communication skills
- Good skills in sending Mails
- Knowledge of Excel, Word
- Experience in responding to calls for any IT products. Knowledge of Hp/Canon/Epson Printers an added advantage
**Role**
- First level response for an Printer related issue
- Resolve common Printer problems on phone, Whats App, Mail
- Assign Engineer if required
- Schedule sending of printer parts if required
- Track the status of call and update cusyomer
- Escalate case if matter requires intervention of Senior
- Salary: Will be best as per Industry standard. Annual Bonus is given.
- Working Days: 10 to 6.30 pm. 2nd and 4th Saturday Off
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
- Work from home
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English, hindi (preferred)
**Speak with the employer**
+91 9321018294
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