Customer Support Executive

5 months ago


Indore District Madhya Pradesh, India Taskup corporate services pvt.ltd Full time

Key Responsibilities:

- Answer incoming customer calls promptly and professionally
- Address customer inquiries, complaints, and service requests
- Provide product/service information and support
- Process orders, refunds, and account changes
- Escalate complex issues to appropriate departments
- Maintain accurate customer records
- Meet performance metrics for call handling and customer satisfaction

**Requirements**:

- High school diploma or equivalent; bachelor's degree preferred
- Freshers as well as customer service experience, preferably in a call center environment
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Patient and empathetic attitude towards customers
- Fluency in English

Pay: From ₹10,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: On the road



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