Customer Support Executive

7 months ago


Indore Madhya Pradesh, India Nextel Advertising Pvt. Ltd Full time

Nextel.io is an early-stage SaaS platform that is defining how companies communicate with their customers. Through our customer engagement software, built on top of WhatsApp’s Business API, Facebook and Instagram APIs businesses can easily engage with their customers in-real time - at scale

Nextel.io is looking for a motivated, intelligent and driven professional to join our team as an Account Executives. The Account Executives play a critical role in the company’s success by developing the top of the sales funnel. As an early member of our team, you’ll have a unique chance to tackle a green field opportunity and shape the future direction of the team.

You will gain experience interacting with clients of all levels, in a variety of industries and across a broad geographical area. This is a challenging, exciting role that will test your sales skills, strategic thinking capabilities, and ability to remain focused and follow-through on plans. We fully support our best team members to become leaders in the team, progress into Mangement roles, or into marketing and other various positions.

Responsibilities and Duties
- Understand clients businesses and help them accordingly
- Identify key decision makers and business pain points, and articulate how Nextel.io can address
- Partner with our Sales Executives to help fill their pipeline and develop your skills
- Schedule quality appointments and ensure a smooth handover from Sales Executive
- Transform Sales Opportunities to repetition by educating and nurturing them
- Collaborate closely with Marketing and Sales teams to execute on lead retention and target account strategies
- Meet and/or exceed Client Retention goals for meetings set, activity, and opportunities added to the funnel

Required Experience, Skills and Qualifications
- 1+ year of experience using tools like Zendesk or similar (Jira, Intercom, etc.) and various plug-ins/automated workflows for ticket and incident management
- Previous software sales development / lead generation experience preferred
- Enthusiastic, organized self starter who sets goals and exceeds them
- Ability to multi-task, prioritize, and manage time effectively
- Excellent written/verbal communication skills
- Ability to take initiative
- Comfortable working in a fast-paced and metrics-driven environment
- Proven success in a role with quarterly targets a plus
- Experience with CRM and other sales automation / prospecting tools a plus

**Job Types**: Full-time, Permanent, Fresher

**Salary**: From ₹220,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)



  • Indore, Madhya Pradesh, India Virtual Support Business Full time

    As a Business Support Executive, you will be responsible for providing administrative assistance, customer service, and business support to our clients. Your day-to-day tasks may include answering customer inquiries, providing product/service information, and resolving any technical issues. We are looking for individuals with excellent communication skills...


  • Indore, Madhya Pradesh, India Bingage Full time

    We seek a highly motivated Customer Support Executive at Bingage **Key Responsibilities**: - **Customer Support and Engagement**: - Interact with customers to gather feedback and insights. - Support customer service efforts by addressing inquiries and providing information. - Help develop customer success stories and testimonials. - **Sales Support**: -...


  • Indore, Madhya Pradesh, India BSK placement Full time

    We are hiring for Voice Process WORK FROM OFFICE Location-Indore Process -Customer support executive(Myntra) Education: Under Graduate/under graduate Skills Required: Basic knowledge of Computer Offered Ctc - 13500- 19500 Work profile: Need to handle call with the customer. Pay: ₹12,500.00 - ₹19,500.00 per month Work Location: In person


  • Indore, Madhya Pradesh, India HRL Business Solution Full time

    WORK FROM OFFICE Location-Indore Process -Customer support executive(Myntra) Education: Under Graduate/under graduate Skills Required: Basic knowledge of Computer Offered Ctc - 12500- 19500 Work profile: Need to handle call with the customer. **Benefits**: - Internet reimbursement Schedule: - Rotational shift Application Question(s): - Do You Speak...


  • Indore, Madhya Pradesh, India HRL Business Solution Full time

    WORK FROM OFFICE Location-Indore Process -Customer support executive(Myntra) Education: Under Graduate/under graduate Skills Required: Basic knowledge of Computer Offered Ctc - 12500- 19500 Work profile: Need to handle call with the customer. Pay: ₹12,500.00 - ₹19,500.00 per month **Benefits**: - Internet reimbursement Schedule: - Rotational...


  • Indore, Madhya Pradesh, India TriEdge Solutions Full time

    Position : Customer Support Executive Location : Indore **Requirements**: - **Immediate joiner!** Duration: 3-6 months **Qualifications**: - Should have good communication skills - Solve queries of the customers through mail or call - have good learning attitude. **Job Types**: Full-time, Fresher **Salary**: ₹8,000.00 - ₹12,000.00 per...


  • Indore, Madhya Pradesh, India BSK PLACEMENT Full time

    Hiring from PAN India (Work from Office for Indore) Position: Customer Support Executive - Escalation Desk (L2 Support) We’re Looking for Immediate Joiners with: 1. Excellent English & Hindi communication required. 2. Minimum 1 year of documented experience in customer service/client handling. 3. Undergraduate & Graduate both can apply. 4. 6 days...


  • Indore, Madhya Pradesh, India master trust ap Full time

    Role: - Customer support Executive Its related to stock market Location: - Sky corporate Shalimar township Indore Qualification: - 12th pass Required skills: - 12th pass and graduation can apply Preferred females Good communication Hindi and english Note: - only Immediate joiner can apply Mode of interview: - walk in only Time: - 9 to 6pm 3 sat half...


  • Indore, Madhya Pradesh, India Nextel Advertising Pvt. Ltd Full time

    Nextel.io is an early-stage SaaS platform that is defining how companies communicate with their customers. Through our customer engagement software, built on top of WhatsApp’s Business API, Facebook and Instagram APIs businesses can easily engage with their customers in-real time - at scale! Nextel.io is looking for a motivated, intelligent and driven...


  • Indore, Madhya Pradesh, India Glamzkart Lifestyle Pvt. Ltd Full time

    Glamzkart Lifestyle Private Limited is looking for enthusiastic and dynamic individuals to join our team as **Customer Support Executive**. If you have excellent communication skills and are fluent in English, this is a great opportunity to start your career with a growing lifestyle brand. **Key Responsibilities**: - Make outbound calls to potential and...


  • Indore, Madhya Pradesh, India Glamzkart Lifestyle Pvt. Ltd Full time

    Glamzkart Lifestyle Private Limited is looking for enthusiastic and dynamic individuals to join our team as **Customer Support Executive**. If you have excellent communication skills and are fluent in English, this is a great opportunity to start your career with a growing lifestyle brand. **Key Responsibilities**: - Make outbound calls to potential and...


  • Indore, Madhya Pradesh, India Glamzkart Lifestyle Pvt. Ltd Full time

    Glamzkart Lifestyle Private Limited is looking for enthusiastic and dynamic individuals to join our team as **Customer Support Executive**. If you have excellent communication skills and are fluent in English, this is a great opportunity to start your career with a growing lifestyle brand. **Key Responsibilities**: - Make outbound calls to potential and...


  • Indore, Madhya Pradesh, India AmbrionTech Pvt Ltd Full time

    Customer Support Executive work from Office Graduate Freshers/Experience **Responsibilities**: Interacting with the customers on call Resolve their queries related to orders Handling dynamic situation on call with presence of mind. Handling pressure under adverse situations. - **Should be fluent in English**_ Should be comfortable with rotational shift...


  • Indore District, Madhya Pradesh, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

    Flipkart Voice Proses Job Title: Support Executive - Flipkart Voice Process Job Summary: We're seeking an experienced and skilled L2 Escalation Support Executive to join our team at Flipkart's voice process. As an L2 Escalation Support Executive, you'll handle complex customer issues, provide excellent resolutions, and ensure customer satisfaction. Key...


  • Indore, Madhya Pradesh, India Make My House Full time

    **Customer support executive** Functional area: Client Support II Client Service - Manage client Calls And client service inquiries - Provide information to clients related to their projects and on-going actions - Keep records of client interactions and transactions, details of inquiries, and feedback. - Follow-up to ensure that appropriate actions are taken...


  • Indore, Madhya Pradesh, India Tracknovate Mobile Resource Management Pvt. Ltd. Full time

    **Job description** We are seeking a dynamic **Customer Support Executive (Female)** to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they face, how we may improve our products or services, and how to retain their business. **Roles & Responsibilities**: - Communicating with customers...


  • Indore, Madhya Pradesh, India SSTP Services Full time

    * Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer queries quickly and efficiently. - Understanding key customer individual needs and addressing these. - A team player with leadership skills. - Maintain a positive attitude focused on customer...


  • Indore, Madhya Pradesh, India V Infotech Full time

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Handle Inbound and Outbound calling for customer service. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive - Communication. - Provide accurate, valid, and complete information by using the right...


  • Indore, Madhya Pradesh, India Charisma Organisation Full time

    Job Details: - Profile: Customer Care Executive (WFO) Process: Voice Process Location: Vijay Nagar, Indore, Madhya Pradesh **Salary**: 28k with CTC Experience: 1 Year to 5 year Qualification: 12th or Graduation Working Hours: 5 days, 9 hours Shift: Rotational Shift (Majorly Day shift) Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day...


  • Indore, Madhya Pradesh, India ADVISEBEE INNOVATIONS PRIVATE LIMITED Full time

    customer support executive-indore min-8 to 9 months experiences 5 working days 9hr shift English,hindi good communication only Face to face interviews male and females -rotational shift for males graduation mandatory inbond process Pay: ₹16,000.00 - ₹20,000.00 per month Schedule: - Day shift Application Question(s): - face to face...