Customer Service Associate

6 months ago


HSR Layout Sector Bengaluru Karnataka, India BOLT EARTH Full time

**Job Description - Customer Service Associate**

**About Bolt.Earth**

Bolt.Earth is India’s largest EV tech company that works with enterprises across the automotive shared mobility value chain to enable and accelerate their smart vehicle journeys. Founded in 2017, we empower all 2 and 3-wheeler electric vehicles through AI-integrated IoT solutions that make them safer, more intelligent, and connected. We are backed by blue-chip investors like Union Square

Ventures and Prime Venture Partners.

**Key Responsibilities**
- Maintain updated knowledge of the organization's products, services, and customer service policies.
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties.
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance.
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits.
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have.
- Participate in training opportunities provided by the organization or by outside entities.
- Establish and maintain good rapport with customers by using positive language and anticipating their needs.

**Qualifications**
- 0 to 3 years of experience in Customer service/Support.
- Graduation in Business/Commerce or B tech is preferred.
- Experience in handling Escalations.
- Hands-on experience in handling after-sales service.
- Excellent communication and Interpersonal Skills.
- English, Hindi, Tamil, Kannada are preferred

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Day shift
- Rotational shift

Work Location: In person



  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Job Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...


  • Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...


  • HSR Layout Sector 1, Bengaluru, Karnataka, India kaam keeda Full time

    Position: Customer Support Executive **Responsibilities**: - Handle inbound and outbound calls for sales inquiries. - Provide information about options, benefits, and eligibility criteria. - Address customer inquiries, concerns, and complaints promptly. - Meet sales targets and maintain accurate records of interactions. **Requirements**: - Previous...


  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...


  • HSR Layout, Bengaluru, Karnataka, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Paid time off Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: -...


  • HSR Layout, Bengaluru, Karnataka, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...


  • HSR Layout, Bengaluru, Karnataka, India Bhanzu Full time

    **About Us**: Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math.Job DescriptionRoles...


  • HSR Layout, Bengaluru, Karnataka, India Job Search Lab Solution Full time

    Roles and responsibilities - 1. Provide an exceptional experience to the customers. 2. Provide technical support to Parents and Teachers. 4. Handle escalation tickets. 5. Schedule, reschedule, and manage student classes. 6. Be a relationship expert and ensure customer retention and satisfaction. Required skills: 1. Computer/IT background (Not...


  • Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...


  • HSR Layout, Bengaluru, Karnataka, India ZoloStays Full time

    **Designation** - Customer Support Associate **CTC** - 3- 3.5 LPA **Working Days**: - 6 **Shift**: - Night **AboutZolo** ZoloStays stands out as the **leading** provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and...


  • HSR Layout, Bengaluru, Karnataka, India ZoloStays Full time

    **Designation** - Customer Support Associate **CTC** - 3- 3.5 LPA **Working Days**: - 6 **Shift**: - Rotational **AboutZolo** ZoloStays stands out as the **leading** provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives,...


  • HSR Layout, Bengaluru, Karnataka, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

    **URGENT HIRING FOR - CUSTOMER SUPPORT ASSOCIATE** **Preferred immediate joiner** **contact no. - 7415074707** **Location - Bangalore** **Experience - 1 - 5 years in real estate or hospitality** **CTC - Upto 4.5 LPA** **Responsibilities** - 1) Strong written and verbal communication skills. 3) Address and resolve complaints and issues in a timely and...


  • HSR Layout Sector 1, Bengaluru, Karnataka, India VictaMan Full time

    Contacting current and potential clients to inform them regarding the product and service. - Answering all queries and questions regarding the company and product. - Understanding customers’ requirements by asking questions and closing the deal. - Keeping the customer database maintained and updated. - Taking and processing orders accurately. - Preserve...


  • HSR Layout, Bengaluru, Karnataka, India VictaMan Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹18,000.00 - ₹21,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass)...


  • HSR Layout, Bengaluru, Karnataka, India Sharpsell.ai Full time

    **About the Role**: We are seeking a customer-focused Customer Support Associate to join our dynamic support team at Sharpsell. In this role, you will be the first point of contact for our customers, providing essential support and ensuring their issues are resolved quickly and efficiently. Your primary responsibility will be to handle customer inquiries,...


  • Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...


  • HSR Layout, Bengaluru, Karnataka, India Ionage.in Full time

    **About Ionage**:Ionage is at the forefront of accelerating electric vehicle (EV) adoption by offering innovative solutions that mitigate range anxiety, provide intelligent routing, and a universal wallet to give EV owners a frictionless charging experience. We also offer robust APIs and SDKs to enterprises in the EV charging ecosystem or planning to be a...


  • HSR Layout, Bengaluru, Karnataka, India KONVERTO the space Full time

    Pre-Sales Executive **Location** - Bengaluru As a Pre-Sales Executive, you will play a crucial role in driving the sales efforts of the company by actively engaging with potential customers, understanding their needs, and presenting appropriate solutions. Your primary responsibility will be to support the sales team in generating leads, qualifying...


  • Bengaluru, Karnataka, India Rao Holidays Full time

    **Job Description: Customer Service Associate** **Designation**: Customer Service Associate **Type**: Full-Time **Qualifications**: - Any Graduation - ASPPA Certification (preferred) **Years of Experience**: - 1 to 3 years of experience in customer service - 3+ years of experience in the US Retirement Services domain (Defined Contributions) with a focus...


  • Bengaluru, Karnataka, India Wroots Global Private Limited Full time

    **Hiring for Customer Service Associate (CSA) Voice** Dear Applicant, We are actively hiring for the role of Customer Support Associate, WorkSpace: Work from Office Language: English (additional languages may be required) Roles And Responsibility: Having daily interactions with the customer to handle issues from end to end via call Going the extra mile...