Customer Service Associate

3 weeks ago


HSR Layout Bengaluru Karnataka, India Job Search Lab Solution Full time

Roles and responsibilities
- 1. Provide an exceptional experience to the customers.

2. Provide technical support to Parents and Teachers.

4. Handle escalation tickets.

5. Schedule, reschedule, and manage student classes.

6. Be a relationship expert and ensure customer retention and satisfaction.

Required skills:
1. Computer/IT background (Not mandatory)

2. Fluent in English communication skills

3. Available to work from the Office.

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- willing to work saturday and sunday
- can you join immediately

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

**Location**:

- HSR Layout, Bengaluru, Karnataka (required)

Shift availability:

- Night Shift (required)

Work Location: In person



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