Building Operations, Facilities Services
5 months ago
JLL supports the Whole You, personally and professionally.
Facilities Executive - Soft services
What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business.
And if you have ambitions in Facility Management Industry, join us to be inspired by the best.
**What this job involves**:
To provide comprehensive management of services covering all facility services to the client, with a focus on continuous improvement.
To achieve financial and other targets established by both the Senior Facilities Manager and Assistant Facilities Manager.
Achievement of the Key Performance Indicators and Service Level Agreement targets.
Sets stretch targets for team to achieve maximum team performance
Is able to make difficult decisions and resolve problems or improve operations.
Actively searches out opportunities to achieve best results
Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.
Operations
Duties & Responsibilities
Be accessible for escalation of all FM related issues
Oversee the Helpdesk work process
Provide management advice to Helpdesk operators for escalated issues
Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
Oversee the Mailroom process.
Provide management advice to Helpdesk operators for escalated issues
Oversee the Front Office function
Ensure visitors are promptly attended by the Front Office Executives (FOE)
Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
Oversee the Housekeeping Services
Overall service delivery assessment of HK vendor.
Coordination meetings with vendor for resolution of service issues
Oversee Cafeteria Services
Ensure that the caterers are maintaining highest standards of hygiene in the services area
Ensure that the quality and quantity of the food supplies are meeting the requirements
When the food supplies run out, escalate the matter to the caterers’ management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them
Overall coordination with all service providing vendors.
Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division
Key Performances Measurements
Overall client satisfaction by achieving SLA targets
Timely resolution of helpdesk complaints
Effective team coordination of direct and vendor staff for efficient service delivery
Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for:
Education and experience
Graduate in any discipline / Hotel Management specialization in housekeeping
3 - 4 years’ experience in facilities management
Tertiary qualifications in building management and/or business desirable
Proven ability to function effectively as part of a team
Proven ability to initiate and follow through with improvement initiatives
A relationship builder
Client Satisfaction through Transformation. Out of the box thinking
**Continuous improvement in the following**: - Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...
Business Specific Question
facility Executive - soft services
Operations
Customer Satisfaction
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our
-
Building Operations, Facilities Services
5 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Facilities Executive - Soft Services Management Level - O1 Graduate Trainee Facility Management - Work Dynamics India **What this job involves**: Find your next move at JLL and build a fulfilling career. At JLL, we value what makes you unique, and we’re committed to give you the opportunity,...
-
Building Operations, Facilities Services
6 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Facilities Executive (Soft Services) Account Management - IFM- India **What this job involves**: Leading daily property operations Are you a seasoned facilities expert with solid leadership skills? Working with a team, you’ll manage the daily client activities for the assigned property or...
-
Building Operations, Facilities Services
6 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Leading daily Facility operations Are you a seasoned facilities expert with good Knowledge? Working with a team, you’ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures—and ease the path for...
-
Building Operations, Facilities Services
6 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Leading daily Facility operations Are you a seasoned facilities expert with good Knowledge? Working with a team, you’ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures—and ease the path for...
-
Building Operations, Facilities Services
4 weeks ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. **Position**: Cluster Lead - Facility and Repair & Maintenance Services **Key Responsibilities**: Oversee facility management and maintenance operations for a cluster of locations Develop and implement strategies to optimize facility performance and reduce operational costs Manage a team of facility...
-
Building Operations, Facilities Services
5 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Prioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure you have thorough facility walkthrough rounds of the entire facility on daily basis, you’ll strive for continuous...
-
Building Operations, Facilities Services
6 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Facility Executive Work Dynamics **What this job involves**: - **Prioritizing the facilities’ needs**: Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security...
-
Building Operations, Facilities Services
5 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Facilities Executive Account Management - Work Dynamics(Country, Region) **What this job involves**: Prioritizing the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all...
-
Building Operations, Facilities Services
6 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Job DescriptionFacility Executive Work Dynamics **What this job involves**: - **Prioritizing the facilities’ needs**: Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative...
-
Building Operations, Facilities Services
5 months ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Job Description - Facility Executive - Soft Services Conduct periodic assessments of facility operations and identify areas for improvement. Conduct periodic audits to assess facility compliance with regulations and standards. Conduct regular facility inspections to identify and address maintenance...
-
Building Operations, Facilities Services
6 months ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. **Responsibilities**: Oversee and manage the technical aspects of facility operations. Maintain and troubleshoot facility systems, including electrical, HVAC, plumbing, and other technical equipment. Coordinate with external vendors and contractors for repairs and maintenance tasks. Conduct regular...
-
Building Operations, Facilities Services Manager
8 hours ago
Pune, Maharashtra, India JLL Full timeAre you a seasoned facilities expert looking for a challenging role in property management?JLL is seeking a highly skilled and experienced candidate to fill the position of Building Operations, Facilities Services Manager.About the RoleThe ideal candidate will have excellent knowledge of facilities management, with a strong background in contract management,...
-
Building Operations, Facilities Services
6 months ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Job Description - Asst. Facility Manager - Soft Services Conduct periodic assessments of facility operations and identify areas for improvement. Conduct periodic audits to assess facility compliance with regulations and standards. Conduct regular facility inspections to identify and address...
-
Building Operation Facility Service
6 months ago
Vikhroli, Mumbai, Maharashtra, India Makoto HR Solutions Full timePrioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. You’ll also keep...
-
Building Operations, Facilities Services
5 months ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Facilities Coordinator Work Dynamics **What this job involves**: Providing onsite support You will be the Site leads reliable resource on whom we can bank on for all technical expertise. You’ll achieve this by responsibly performing routine site checks and inspections to ensure all critical...
-
Building Operations, Facilities Services
6 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Maintain a high standard of personal hygiene, Be in a smart attire commensurate with company’s policy. Take handover from previous shift supervisor and executives - Note down if any pending points Take daily site rounds as per facility checklist and log observations and initiate corrections. Check...
-
Building Operations, Facilities Services
6 months ago
Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Site Lead - Technical Education - BE (Electrical) Account Management - Work Dynamics (Country, Region) **What this job involves**: Prioritizing the facilities’ needs—always A seasoned expert in the field, the Chief Engineer is on top of all the mechanical, electrical, plumbing and civil works...
-
Building Operations, Facilities Services
6 months ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Prioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for...
-
Building Operations, Facilities Services
5 months ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. To carry out all engineering & operational procedures. - To liaise with local authorities (M&E related) for facility related issues and for all statutory related compliances at all times. - To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work...
-
Building Operations, Facilities Services
5 months ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional,...
