Regional Customer Support

3 months ago


Gurugram Haryana, India OnlineInfatuation Full time

Profile
- Regional Customer Service

Location - Sector 18, Gurugram

Job Types
- Full-time, Permanent

Salary
- upto 23k

**Key Responsibilities**:

- Identify customer needs and help customers use specific feature
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved

**Required Qualifications**:

- native speaker Telugu, Gujrati, Marathi
- Fluency in English

**Education**:

- Bachelor's (preferred)

**Experience**:

- 1 year Customer Service (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Shift:

- Day shift

Application Question(s):

- How much experience in Regional Customer Service ?
- Do you have experience in BPO ?
- Do you know Marathi, Gujrati, Telegu
- Are you fluent in English

Work Location: In person

*Speak with the employer* +91 9540403853

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English, Marathi,Gujrati,Telugu (required)

Work Location: In person



  • Gurugram, Haryana, India OnlineInfatuation Full time

    Profile - Regional Customer Service Location - Sector 18, Gurugram Job Types - Full-time, Permanent Salary - upto 23k **Key Responsibilities**: - Identify customer needs and help customers use specific feature - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases...


  • Gurugram, Haryana, India OnlineInfatuation Full time

    Profile - Regional Customer Service Location - Sector 18, Gurugram Job Types - Full-time, Permanent Salary - upto 30k Experience: Min 1 year in regional language **Key Responsibilities**: - Identify customer needs and help customers use specific feature - Analyze and report product malfunctions (for example, by testing different scenarios or...


  • Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...


  • Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...


  • Gurugram, Haryana, India Hewlett Packard Full time

    **Job Summary** - This role is responsible for managing supply chain processes for a country or regional business unit with minimum supervision. The role reviews current business processes and performance metrics for regional and global business unit planning teams, and identifies opportunities to streamline and optimize operational processes. The role...


  • Gurugram, Haryana, India Eicher Full time

    **Role**:Customer Support Executive **Division**:VTI **Function**:VTI Aftermarket Retail - Trucks **Reporting into**:Regional Service Manager **Level**:Associate **Purpose of the Role**: This position exists in order to ensure proper track of customer feedback through call centers, share analysis on feedback to raise improvement areas to ASMs, ensure...


  • Gurugram, Haryana, India Nimbuspost Pvt Ltd Full time

    **Job Overview**: We are seeking a highly motivated and skilled **Cross-Border Customer Support - Client Representative & Retention Specialist** to join our team. This role involves providing exceptional customer service to our clients across various international markets, focusing on client support, relationship building, and retention strategies. You will...


  • Gurugram, Haryana, India Navvyasa Consulting Private Limited Full time

    **Here is a sneak-peek at your role**: - Provide welcome calls to advisors who are successfully onboarded in the system. - Coordinate with different internal teams to resolve advisor queries / concerns. - Identify and escalate issues to supervisors as and when needed. - Continuous engagement with advisors to ensure advisors are updated with the latest...


  • Gurugram, Haryana, India RSM US LLP Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...


  • Gurugram, Haryana, India Waayslive Solution Full time

    Customer Interaction: Answer inbound calls or make outbound calls to customers. Provide information, solve queries, or resolve complaints via voice communication. Maintain a professional tone and clear communication at all times. Issue Resolution: Assist customers with troubleshooting issues, addressing product or service concerns. Handle escalated...


  • Gurugram, Haryana, India Bhilwara Infotechnology Ltd Full time

    **Position**:Customer Support Executive (Domestic voice Process)** - **Skill set**: Excellent communication skills in both English and Hindi. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors. - **Role and responsibility** : Handling Customer Queries - **Shift**: Rotational Shift **(Day shift for...


  • Gurugram, Haryana, India LUVIA TRADING PVT LTD Full time

    ▷ **Sales**: - Maintain existing B2B Business Customer. - Client Visits: Up to 50% travel within the Delhi NCR region to meet existing B2B clients and approach new B2B leads & customers. - Follow-Up: Follow-up with clients regarding orders. ▷ **CRM (Customer Relationship Management)**: - Excellent Communication Skills: (written and verbal) to...


  • Gurugram, Haryana, India LUVIA TRADING PVT LTD Full time

    ▷ **Sales**: - Maintain existing Retail B2B Business Customer. - Client Visits: Up to 50% travel within the Delhi NCR region to meet existing B2B clients and approach new B2B leads & customers. - Follow-Up: Follow-up with clients regarding orders. ▷ **CRM (Customer Relationship Management)**: - Excellent Communication Skills: (written and verbal) to...


  • Gurugram, Haryana, India Drimlite Full time

    **Job Title**: Customer Service Representative **Location**: Gurgaon ,Haryana **Job Type**: Full-time **Key Responsibilities**: - Responding to customer inquiries and resolving issues promptly and efficiently. - Assisting customers with transactions and account-related queries. - Ensuring customer satisfaction through effective communication and...


  • Gurugram, Haryana, India Optimite Full time

    **About the Opportunity** As a Customer Support Executive, you will be responsible for reaching out to prospects based in Gurugram, introducing them to the benefits of our platform, and encouraging them to join our growing network. Your primary goal is to establish strong connections and drive the adoption of our platform among local retailers. **Key...


  • Gurugram, Haryana, India Drimlite Full time

    **Job Title**: International Sales and Customer Support Executive **Qualification**: - Must be an Undergraduate or Graduate from any field **Experience**: - Minimum 1-year experience in Sales or any other customer support handling, specifically in the US Market and B2B interactions **Skills Required**: - Excellent communication skills in both English...


  • Gurugram, Haryana, India Hewlett Packard Full time

    **Job Summary** - This role is responsible for managing a broad range of moderately complex supply chain processes for a large global business unit. The role enhances current business processes and performance metrics by leading regional and global business unit planning teams, and identifies opportunities to streamline and optimize operational processes....


  • Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement for voice process for Telugu/Tamil sales profiles** **Work Mode**: Work From Office **Position**: Customer Success Associate **Skillset**: Excellent comms in any Regional / Average in English **Qualification** :Graduate and Undergrad from any field **Interview mode**: HR Round; Ops Round, Language Assessment **Language**:...


  • Gurugram, Haryana, India Shell Consultancy Full time

    **Position Overview** **Key Responsibilities** - Engage with customers effectively in both **English**. - Deliver excellent customer service by providing accurate and detailed product/service information. - Achieve sales targets through efficient communication and problem-solving. - Maintain a high level of professionalism and empathy while addressing...

  • Customer Support

    7 months ago


    Gurugram, Haryana, India Wellversed Full time

    Wellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...