Customer Support Representative

6 months ago


Gurugram Haryana, India Drimlite Full time

**Job Title**: Customer Service Representative

**Location**: Gurgaon ,Haryana

**Job Type**: Full-time

**Key Responsibilities**:

- Responding to customer inquiries and resolving issues promptly and efficiently.
- Assisting customers with transactions and account-related queries.
- Ensuring customer satisfaction through effective communication and problem-solving.
- Adhering to company policies and procedures while delivering high-quality service.

**Requirements**:

- Excellent communication skills in both English and Hindi, with no Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors.
- Graduation from any field.
- Proficiency in Hindi writing skills.
- Versant 6 Certification preferred.
- Salary range: 24000 CTC to 29000 CTC, based on experience.
- Willingness to work 24/7 rotational shifts. Day shifts available for females till 8 pm, rotational shifts for males.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹29,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift

Work Location: In person



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