Customer Support Representative
6 months ago
**Job Title**: Customer Service Representative
**Location**: Gurgaon ,Haryana
**Job Type**: Full-time
**Key Responsibilities**:
- Responding to customer inquiries and resolving issues promptly and efficiently.
- Assisting customers with transactions and account-related queries.
- Ensuring customer satisfaction through effective communication and problem-solving.
- Adhering to company policies and procedures while delivering high-quality service.
**Requirements**:
- Excellent communication skills in both English and Hindi, with no Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors.
- Graduation from any field.
- Proficiency in Hindi writing skills.
- Versant 6 Certification preferred.
- Salary range: 24000 CTC to 29000 CTC, based on experience.
- Willingness to work 24/7 rotational shifts. Day shifts available for females till 8 pm, rotational shifts for males.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹29,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
Work Location: In person
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