Customer Support Italian
1 month ago
**Position Overview**
**Key Responsibilities**
- Engage with customers effectively in both **English**.
- Deliver excellent customer service by providing accurate and detailed product/service information.
- Achieve sales targets through efficient communication and problem-solving.
- Maintain a high level of professionalism and empathy while addressing customer concerns.
**Requirements**:
- **Qualification**: Graduate in any field.
- **Experience**: Minimum 1 year of sales experience.
- **Skills**:
- Fluent in English with no **MTI** (Mother Tongue Influence) or **RTI** (Regional Tone Influence).
- Excellent pronunciation and grammar.
- **Certifications**: Versant 5 Certified (preferred).
**Selection Process**
- **Rounds**:
- HR Round
- Written Assessment
- Operational Round
- Client Round
**Work Details**
- **Mode**: Work from Office
- **Location**: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016.
- **Shift**:
- **Females**: Day shifts till 8 PM.
- **Males**: 24/7 rotational shifts.
- window: 8 - 10.
- **Working Days**: 6 days per week.
**Salary and Benefits**
- **CTC**: ₹25,000 to ₹30,000 per month.
call for the interview: 9024150961
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 9024150961
Expected Start Date: 05/12/2024
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