Customer Support Associate
4 months ago
We have urgent requirement for Customer Support Executive for a leading multinational BPO company located in Bangalore.
**Responsibilities**:
- Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Work with other departments to resolve customer issues in a timely manner
- Serve as a point of contact for customer support and complaints
- Proactively identify, investigate, and resolve recurring customer support issues
- Maintain appropriate documentation and records of customer interactions
- Maintain appropriate files regarding each customer interaction
- Proactively gather and utilize customer feedback and suggestions
- Review customer satisfaction reports to ensure customers are satisfied with the support they receive
- Contribute to the development of future customer support processes
- Communicate effectively with peers and managers
- Communicate to customers during outbound phone calls
- Verifies customer requests are accurate and consistent
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person
-
Customer Support Associate
6 months ago
Gurugram, Haryana, India ONIQ SERVICES PRIVATE LIMITED Full timeHiring for Customer support associate Location - Gurugram Haryana Salary - 26000 to 30000 Roles and Responsibilities - Associate need to handle calls or chat from customer and have to resolve the queries and complaints of customer. Min Qualification - Graduate **Salary**: ₹22,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...
-
Customer Support Associate
2 months ago
Gurugram, Haryana, India Applogiq Full timeHandle incoming customer support calls - Investigate and resolve customer tickets - Address customer queries, problems, and incident notifications - Perform associated tasks related to customer support - Provide first-line support for various customer issues - Escalate complex issues to Tier 2 when necessary - Logging all relevant information in the...
-
Customer Support Associate
6 months ago
Gurugram, Haryana, India INK IT SOLUTIONS Full timeWe're hiring Customer Support Associate for Gurgaon (Remote) location with minimum 06 month to 2 years of experience in Customer support International BPO Process. Notice Period: immediate joiners only **Job Types**: Full-time, Permanent Pay: ₹10,416.19 - ₹25,597.53 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Monday to...
-
Customer Support Associate
7 months ago
Gurugram, Haryana, India Drimlite Full time**Job Description: Customer Service Associate (CSA)** **Location**: Gurgaon, Haryana **Position Overview**: We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities. **Responsibilities**: - Engage with customers in...
-
Customer Support Associate
6 months ago
Gurugram, Haryana, India Kareer Hubb Full timeCustomer Support Associate Kannada / Marathi Language upto 4 LPA **Call Ankush : 9650005226** **Job Types**: Full-time, Fresher Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass)...
-
Customer Support Associate
2 weeks ago
Gurugram, Haryana, India recruitwire service Full time**Urgent Requirement** **Position: Customer Support Associate(Blended process)** **Location: Gurugram** **Eligibility: - ** Graduation is mandatory. Experience in Mail/chat is mandatory. Versant 5 level of communication. Salary for Experience is 24k ctc 20k in-hand + 1k PLI bonus Pay: ₹20,000.00 per month Schedule: - Day shift - Rotational...
-
Customer Support Associate
6 months ago
Gurugram, Haryana, India Kareer Hub Full timeHiring for **Customer Support Associate** **- Day shifts only** **- 6 days working** **- 1 rotational week off** **- Incentives based on performance** **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Fixed shift - Morning shift Supplemental pay types: -...
-
Customer Support Associate
6 months ago
Gurugram, Haryana, India Bridgexcel innovations pvt ltd Full timeURGENT HIRING###### ONLY IMEEDIATE JOINER CAN APPLY POSITION -- CUSTOMER SUPPORT ASSOCIATE (INTERNATIONAL VOICE PROCESS) SALARY-----FOR FRESHER UPTO 4 LPA FOR EXPERIENCE UPTO 6 LPA EXPERIENCE -- FRESHER AND EXPERIENCE BOTH CAN APPLY LOCATION ----- GURUGRAM **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: - Day...
-
Customer Support Associate
5 days ago
Gurugram, Haryana, India Kareer Hubb Full time**Customer Support Associate** Salary upto 34k + 15k Allowance Day Shifts Location : Gurgaon 5 Days Working Both side cabs Pay: ₹24,000.00 - ₹34,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Overtime pay - Performance bonus - Shift...
-
Customer Support Associate
2 months ago
Gurugram, Haryana, India TechPoppy Private Limited Full time**Job Title**:* Customer Support Associate (Domestic) **Location**:* [Gurgaon, Haryana] **Job Type**:* [Full-time ] **Job Summary**:* **Key Responsibilities**:* - Respond to customer inquiries and provide information regarding products/services. - Assist customers with troubleshooting and resolving issues. - Process orders, returns, and exchanges in a...
-
Customer Support Associate
6 months ago
Gurugram, Haryana, India Cenus Consulting Full time**Profile - Customer Support Associate (Voice Process)** **Work from Office** **Domain** - BPO **Location - **Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts - Good in English and Hindi Communication **Salary 20k - 28k CTC Per month** **Excellent Communication Skills.** For Further Queries call 8982239549 **Salary**:...
-
Customer Support Associate
2 months ago
Gurugram, Haryana, India Group Bayport Full timeGroup Bayport India "At Group Bayport, harnessing innovative print technologies to improve everyday personal and professional lives is what we do. That focus is driven by our dedication to empowering individual, group, and business self-expression by tapping into the dynamic possibilities of fully customizable products." Position : Customer Support...
-
Customer Support Associate
3 weeks ago
Gurugram, Haryana, India Kareer Hubb Full time**Hiring for Customer Support Associate** Salary upto 40k per month + Allowances Rotational shifts 5 Days working Both side cabs Call **Rudra: 8595313663** Pay: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Performance bonus - Shift...
-
Customer Support Associate
3 weeks ago
Gurugram, Haryana, India recruitwire service Full time**Urgent Requirement for International process** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Fresher and Experienced** **Shift - 24/7 Rotational shift** **Salary - 30000 CTC Per Month** **Working Days - 5 days (2 weekly...
-
Customer Support Associate
2 weeks ago
Gurugram, Haryana, India recruitwire service Full time**Urgent Requirement for voice process for Telugu/Tamil sales profiles** **Virtual interview.** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Fresher and Experienced** **Shift - 24/7 Rotational shift** **Salary - 29000 CTC Per...
-
Customer Support Associate
4 weeks ago
Gurugram, Haryana, India Bridgexcel innovations pvt ltd Full timePosition - Customer support Associate Experience: 1-3 yrs( international) Working days 5 days rotational week off Time - 1 PM - 10 PM Location - Gurugram. English Proficiency, basic knowledge of MS Excel Qualifications - Any Graduate 9871329791 Pay: ₹35,000.00 - ₹50,000.00 per month Schedule: - Monday to Friday - Rotational...
-
Customer Support Associate
1 month ago
Gurugram, Haryana, India Kareer Hubb Full time**Hiring for Customer Support Associate** **Salary upto 40k + Allowances** **Day shifts** **Location : Gurgaon** **5 Days working** **Both side cabs** Pay: ₹17,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Joining bonus - Performance bonus **Education**: -...
-
Customer Support Associate
2 weeks ago
Gurugram, Haryana, India recruitwire service Full time**Urgent Requirement for International process** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Experience with sale experience** **Shift - 24/7 Rotational shift** **Salary - 30000 CTC Per Month** **Working Days -...
-
Customer Support Associate
2 weeks ago
Gurugram, Haryana, India recruitwire service Full time**Urgent Requirement for International process** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Experience with sale experience** **Shift - 24/7 Rotational shift** **Salary - 37000 CTC Per Month in hand 32000** **Working Days -...
-
Customer Support Associate
1 month ago
Gurugram, Haryana, India recruitwire service Full time**Urgent Requirement** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate** **Skills : Excellent Communication in English with Malayalam** **Experience: Both freshers and experience can apply** **Shift - 24/7 Rotational shift** **Salary - 20000 CTC Per Month** **Working Days - 6days rotational week...