Avp Customer Care F&bm
3 months ago
Join us as a AVP Customer Care F&BM at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.
You may be assessed on the key critical skills relevant for success in role, such as experience with Strong analytical skills, FP&A background as well as job-specific skillsets.
To be successful as a AVP Customer Care F&BM, you should have experience with:
**Basic/Essential Qualifications**:
- CA / MBA / ACA / CIMA / and good accounting knowledge
- Strong analytical skills, able to identify key P&L drivers
- FP&A background and experience (experience in direct costs, indirect cost management and reporting) added advantage
- Strong Excel & PowerPoint skills
- Strong interpersonal skills and excellent communicator
- Willingness and ability to take ownership of issues and manage through to a successful resolution
**Desirable skillsets/ good to have**:
- Attention to detail and strong organizational skills
- Ability to balance multiple critical requests from various stakeholders with outstanding precision
- Ability to develop and maintain constructive relationships with internal stakeholders across all levels and geographies of the organization
- Expresses thoughts and ideas in a structured and logical way
- Communication, influencing and negotiating skills with a record of working with Senior stakeholders
- Experience in operating in a multi-geographic, matrix organisation a plus, with proven ability to balance
- commercial, client, and regulatory needs across businesses and geographies
This role will be based out of Noida.
**Purpose of the role**
To provide financial expertise and support to specific business units or departments within the organisation, and act as a liaison between the finance function and various business units, helping to bridge the gap between financial data and business decisions.
**Accountabilities**
- Development and implementation of business unit financial strategies, plans and budgets, using insights to evaluate the financial implications of strategic initiatives and recommend appropriate actions.
- Development of financial models to forecast future performance, assess investment opportunities, and evaluate financial risks for business units, and to analyse the impact of business decisions on financial performance and provision of recommendations..
- Cross functional collaboration to provide financial insights and guidance to business unit stakeholders.
- Identification of opportunities and implementation of financial process improvements that streamline financial operations.
- Support to business units in identification, assessment, and mitigation of financial risks, including provision of training and guidance to business units on financial risk management and compliance practices.
- Analysis and presentation of financial data to provide insights into business performance, identify trends, and support decision-making.
**Assistant Vice President Expectations**
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
-
Customer Care Executive
6 months ago
Greater Noida, India Customer Care Executive Full timeResponding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...
-
Customer Care Executive
3 months ago
Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full timeWe are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...
-
Customer Care Executive
7 months ago
Noida, Uttar Pradesh, India Learnet Skills Ltd Full time**Vacancies Open For M/F Both** **Fresher Can Apply** **Must Have Good Communication Skills** Problem Solving: Analyze customer concerns and provide effective solutions while maintaining a positive and professional demeanor. Documentation and Reporting: Maintain accurate records of customer interactions, feedback, and resolutions to facilitate continuous...
-
Customer Financial Crime Boc, Avp
1 month ago
Noida, Uttar Pradesh, India Barclays Full timeJoin us as a "Customer Financial Crime BOC, AVP" at Barclays where you'll be a part of a world-class to support the MLRO and Accountable Executive for Financial Crime (SMF17 and SMF16) for Barclays UK in the management and oversight of financial crime risk in BUK Financial Crime Compliance through execution of the department's strategic objectives. There...
-
Customer Care Executive
6 months ago
Noida, India Aries Care Consulting Full timemust have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹13,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...
-
Customer Care Ba3
1 month ago
Noida, Uttar Pradesh, India Barclays Full timeAs a Barclays “Customer Care support” you may be assessed on provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Essential skills: - Under-Graduate/Graduate/Post-Graduate in any discipline - Experience of working in a customer facing service environment - Effective...
-
Customer Care Executive
6 months ago
Noida, Uttar Pradesh, India True Workers Full time**Position**: Customer Care Executives **Process**: Domestic **Work Schedule**: 5 days a week **Location**: Sector 16, Noida **Requirements: Excellent communication skills** **Benefits: Prime location, dynamic team environment** **Opportunity: Grow your career in customer care** **Job Types**: Full-time, Fresher Pay: ₹15,500.00 - ₹20,500.00 per...
-
Customer Care
1 month ago
Noida, Uttar Pradesh, India Paradigm Shifters Full timeWe are looking to hire multiple Customer Care Executives for a Company in Noida, UP, for their Voice and Blended Process (multiple LOBs in the domestic side) Eligibility: Minimum 1 year Graduate. Must have relevant Voice experience. Great English Communication skills. Must be open to joining immediately **Job Types**: Full-time, Permanent Pay:...
-
Customer Care Executive
6 months ago
Noida, Uttar Pradesh, India Jaharvir Infinet Private Limited Full timeThe Customer Care Executive is responsible for providing exceptional customer service and support to customers. This includes responding to customer inquiries and complaints, resolving customer issues, maintaining customer accounts, and providing product information. The Customer Care Executive must be able to work in a fast-paced environment and be able to...
-
Customer Care Executive
4 weeks ago
Noida, Uttar Pradesh, India 5M Corpbiz Full time**Customer Care Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring...
-
Customer Care Executive
7 months ago
Noida, Uttar Pradesh, India Hiring Coach Full time**Customer Care Executive / Telesales.** Experience: 4-7 Years **Position Overview**: As Customer Care and B2B Executive for Beauty Supplements, you will play a pivotal role in providing customer delight to the beauty and wellness industry. Your primary responsibilities will include answering customer queries and following up on online leads **Key...
-
Customer Care Executive
6 months ago
Noida, Uttar Pradesh, India Rankbloc Full timeCustomer care Executive Min 6months - 1yr exp in Voice process of customer care 3.5-4lpa Edtech background Excellent Communication skills 10.30 - 7.30pm 6days working Immediate joiners noida sec 125 Share your CV **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹28,982.42 per month **Benefits**: - Provident Fund Schedule: - Day...
-
Customer Care Executive
6 months ago
Noida, Uttar Pradesh, India Persystent Consultancy Services Full timeWe are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives. As a Fresher Customer Care Executive, you will be the first point of contact for our customers, providing them with outstanding support and assistance. This role offers an excellent opportunity for individuals who are passionate about delivering...
-
Customer Care Representative
4 months ago
Noida, Uttar Pradesh, India HOLYBASIL AYURVEDA PRODUCTS PRIVATE LIMITED Full timeJob Title: Sales Executive Location: 294 F Block Sector 63 Noida **Job Description**: Key Responsibilities: - Identify new business opportunities and generate leads through cold calling, networking, and market research. - Build and maintain strong relationships with clients to understand their needs and offer solutions. - Meet or exceed sales targets and...
-
Speciality Care Advisor
4 months ago
Lucknow, Uttar Pradesh, India Bristol-Myers Squibb Full time**Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...
-
Customer Care Executive
3 months ago
Noida, Uttar Pradesh, India Luxury Country Holidays Full timeCustomer Care Executive Role & Responsibilities: Relaying extensive product information to customers. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer...
-
Customer Care Executive
3 months ago
Noida, Uttar Pradesh, India Razor Infotech Private Limited Full time**Job Title**: Customer Care Executive **Location**: Sec 58, Noida **Job Summary**: As a Customer Care Executive, you will be the first point of contact for our customers, providing them with information, support, and resolving any issues they may encounter. Your role is crucial in ensuring a positive customer experience and maintaining high levels of...
-
Customer Care Executive
3 months ago
Noida, Uttar Pradesh, India Luxury Country Holidays Full timeCustomer Care Executive Role & Responsibilities: Relaying extensive product information to customers. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer...
-
Customer Care Representative
6 months ago
Noida, Uttar Pradesh, India Edgeconnect global Pvt.Ltd. Full timeHi, we are looking for a customer care executive for noida location. Freshers are welcome ! Night Shift There is no target in this. connect HR for interview 9518867209 **Job Types**: Full-time, Fresher **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...
-
Avp Sales
6 months ago
Lucknow, Uttar Pradesh, India Awadh Landmark reality pvt ltd Full time**Position: Assistant Vice President (AVP) of Sales** **Company: Awadh Landmark Realty Pvt. Ltd.** **Location: Lucknow, India** **About Us**: Awadh Landmark Realty Pvt. Ltd. is a premier real estate firm dedicated to delivering exceptional properties and unparalleled service to our clients. With a commitment to innovation, integrity, and excellence, we...