Global Marking Support Assistant

2 weeks ago

Noida, India British Council Full time

Global Marking Support Assistant

**Date**:27 Mar 2024

**Location**: Noida, South Asia, IN

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Job Title: Global Marking Support Assistant**

**Purpose of job**

Work closely with Global Marking Support Manager providing support to the Clerical Marking and Examiner Hubs in ensuring that the Hubs operate effectively and consistently. The post holder will ensure that all processes in the Clerical Marking and Examiner Hubs are carried out to a high standard in accordance with all appropriate internal policies and external regulations and can withstand scrutiny.

**Main opportunities/challenges for this role**

Accountabilities, responsibilities and main duties:
Service delivery
- Implements a range of standardised, operational procedures and systems to plan work or schedule based on management information to ensure milestones are met.
- Receives instructions and requests from Examiner Standard Managers, Global Marking Support Manager, Senior Examiners and Examiners, and plans and organises given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectively.
- Provides timely feedback on operational issues and events to more senior managers, enabling the adaptation of work plans where necessary and supporting continuous improvement in the efficiency/cost effectiveness/quality of service delivery/systems in the unit or department.
- Uses a range of standardised systems and processes to plan and coordinate effective, timely and cost-effective logístical support to enable the delivery of high-quality services to a range of Examiners
- Liaises and works in or with operational team, where or when the need arises to ensure the effective and smooth delivery of result.

Customer service
- Takes end-to-end accountability for researching and obtaining satisfactory and timely resolution of queries from Examiners, coordinating input from other colleagues in the Marking Function. Ensures the customer is kept informed throughout the process.
- Focuses on delivering excellent customer service throughout all tasks, projects, and processes.

Relationship & stakeholder management
- Develops good working relationships with appropriate colleagues throughout the BC to facilitate effective and efficient service delivery.
- As required, supports senior colleagues in the Global Marking Function in hosting/attending external events or meetings, ensuring these run efficiently and effectively and that a positive, professional image of the BC is projected.

Risk & compliance
- Adheres to regulatory and internal procedures and obligations.
- Ensures the accurate and timely production and delivery of materials for training and standardisation of Examiners and Clerical Markers.

Analysis & reporting
- Uses standard procedures and templates, updates and regularly reports on key management information to the Global Marking Support Manager
- Ensures that all data and databases are up-to-date and accurate to support senior managers in making timely and effective business decisions that respond to operational needs.

Commercial & resource management
- Operates and runs regular reports for approval of examiner timesheets, marking completion and other reports as deemed necessary by senior managers within the team, to enable effective budget and resource management for the team..
- Actively seeks to maximise value for money when booking meeting and training venue for Examiner meetings and training sessions.

Leadership & management
- Plans and prioritises own work activities, which span across the Global Marking Function, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.
- Likely to support the management of day to day performance of Examiners, dealing with sickness, disciplinary issues to ensure high quality service delivery is maintained at all times.
- Tasks and coordinates Examiners to complete activities in accordance with agreed marking deadlines.

Information Security
- Ensure that their workforce are aware of the information security policies and comply with them
- Ensures that the team complies to ISO 27001 and IGA related requirements
- Send account opening requests effectively
- Disable accounts immediately for leavers and Absconders /on long leaves
- Document and

  • Global Marking Support Assistant

    2 weeks ago

    Noida, Uttar Pradesh, India British Council Full time

    Global Marking Support AssistantDate:26 Jul 2023Location: Noida, South Asia, INCompany:British CouncilJob Title:Global Marking Support AssistantPurpose of job:Work closely with Global Marking Support Manager providing support to the Clerical Marking and Examiner Hubs in ensuring that the Hubs operate effectively and consistently. The post holder will ensure...

  • Global Marking Support Assistant

    3 weeks ago

    Noida, India British Council Full time

    Global Marking Support Assistant **Date**:22 Feb 2024 **Location**: Noida, South Asia, IN **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform...

  • Global Marking Support Assistant

    2 weeks ago

    Noida, Uttar Pradesh, India British Council Full time

    Global Marking Support AssistantDate:21 Aug 2023Location: Noida, South Asia, INCompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a...

  • On-screen Marking Operations Executive

    2 weeks ago

    Noida, Uttar Pradesh, India British Council Full time

    On-screen Marking Operations ExecutiveDate:30 Jun 2023Location: Noida, South Asia, INCompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and...

  • Global IT Support I

    3 weeks ago

    Noida, India Gaming Laboratories International Full time

    Global IT Support I While providing integrity to the casino and gambling industry for over 30 years, GLI has established an incomparable team of professionals. We are looking for Global IT Support I to support our IT team. **Location**: Office based in Noida, India Who We Are With over 30 years in the industry, Gaming Laboratories International (GLI) is...

  • Executive Assistant Ii

    3 weeks ago

    Noida, India Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Global People Operations Assistant

    2 weeks ago

    Noida, Uttar Pradesh, India Study Group Full time

    Contract type: Full Time- permanent.Location:Noida.JOB OVERVIEWWe are looking for an experienced HR assistant to join us at Study Group. This exciting role will assist and support the Global People operations and Advisory team and Global People Onboarding team with day-to-day procedures.ABOUT THE ROLEPeople Operations Updating Employee eFiles with signed...

  • Global Technical Support

    2 weeks ago

    Noida, Uttar Pradesh, India Nityo Infotech Full time

    , Global , India , Job , Level , Location , PAN , Technical Support Experience Required 2 - 5 Years Industry Type IT Employment Type Permanent Location India

  • Global Technical Support

    3 months ago

    Noida, India Nityo Infotech Full time

    Description , Global , India , Job , Level , Location , PAN , Technical Support Experience Required 2 - 5 Years Industry Type IT Employment Type Permanent Location India

  • Global Technical Support

    4 weeks ago

    Noida, India Nityo Infotech Full time

    Description , Global , India , Job , Level , Location , PAN , Technical Support Experience Required 2 - 5 Years Industry Type IT Employment Type Permanent Location India

  • Executive Assistant Ii

    2 weeks ago

    Noida, Uttar Pradesh, India Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Global Technical Support

    3 months ago

    noida, India Nityo Infotech Full time

    Description , Global , India , Job , Level , Location , PAN , Technical Support Experience Required 2 - 5 Years Industry Type IT Employment Type Permanent Location India

  • Global Technical Support

    4 weeks ago

    noida, India Nityo Infotech Full time

    Description , Global , India , Job , Level , Location , PAN , Technical Support Experience Required 2 - 5 Years Industry Type IT Employment Type Permanent Location India

  • Assistant Mentor

    2 weeks ago

    Noida, India MINDZTREE Noida sector 100 Full time

    Assistant mentor. Marking Corrections Guidance Should be friendly and confortable to work with 2 to 12 year old kids. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person

  • Assistant Mentor

    2 weeks ago

    Noida, India MINDZTREE Noida sector 100 Full time

    Assistant mentor. Marking Corrections Guidance Should be friendly and comfortable to work with 2 to 12 year old kids. Females only. **Job Types**: Full-time, Part-time **Salary**: ₹8,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) Work Location: In person

  • Lead Regional Risk Directors Support

    2 weeks ago

    Noida, Uttar Pradesh, India Ameriprise Financial Full time

    This position is responsible for providing administrative support for the Regional Risk Directors (RRD) who provide ongoing, risk-based leadership and oversight. The position will be responsible for various day-to-day tasks, including completing preparation of documentation for various meetings and projects to assist the RRD in oversight responsibilities. ...

  • Lead Regional Risk Directors Support

    5 days ago

    Noida, India Ameriprise Financial Full time

    This position is responsible for providing administrative support for the Regional Risk Directors (RRD) who provide ongoing, risk-based leadership and oversight. The position will be responsible for various day-to-day tasks, including completing preparation of documentation for various meetings and projects to assist the RRD in oversight responsibilities. ...

  • Global People Onboarding Assistant

    2 weeks ago

    Noida, India Study Group Full time

    **Contract type**:Full-time - permanent. **Location**:Noida. **JOB OVERVIEW**: This role sits within the Onboarding Operations team and is responsible for the onboarding of new employees globally. This role is pivotal in ensuring Study Group upholds its high standards in Safer Recruitment and is responsible for ensuring an employee-centric onboarding...

  • Global Stock Administrator

    2 months ago

    Noida, India HashiCorp Full time

    **HashiCorp India Finance Centre of Excellence**: HashiCorp has its Finance Centre of Excellence in Noida, Uttar Pradesh, India to help HashiCorp's USA headquarters and 15+ other countries where we have our legal entities. From India, we are independently handling/supporting multiple processes that include GL Accounting, Order to Cash, Procure to Pay,...

  • DevOps Support

    2 weeks ago

    Noida, Uttar Pradesh, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 08 **The Role**: DevOps Support - Associate **What's in it for you**: Use latest technologies to build state of the art solutions and get an opportunity to implement them. Work alongside global partners to create solutions that makes impact. Embrace a culture of growth, get resources to learn and...