Merchant Operations

3 weeks ago


Noida, India Paytm Full time

**About Us**:
***Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.

**About the team**:
Merchant Operations - Offline Onboarding.

**About the role**:
Quality check of merchant KYC & other documents.

**Expectations/ Requirements**:
**1.** Complete daily QC targets without fail.

**2.** Identify product enhancement needs & share with TL/managers.

**3.** Adherence to SOP’s.

**4. **Responsible for closing pending cases within TAT.

**5. **Performing QC of cases with complete accuracy.

**Superpowers/ Skills that will help you succeed in this role**:
**1. **Strong analytical skills.

**2. **Understanding of customer service.

**3. **Basic knowledge of Fintech/banking/NBFC’s added an advantage.

**4. **Good knowledge of MS Excel.

**Why join us**:
**1. **A collaborative output driven program that brings cohesiveness across businesses through technology.

**2.** A solid 360 feedback from your peer teams on your support of their goals.

**3. **Respect that is earned, not demanded from your peers and manager.

**Compensation**:
If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story


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