Fraud & Risk Operations- Chargeback - Associate

1 week ago


Noida, Uttar Pradesh, India Paytm Full time

About Us:

Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms.

The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.

One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.

About the team:

Taking care of the telesales process, wherein we are connecting with Paytm users and offering our product and financial services.

We have multiple vendors for this process who run these campaigns.

About the role:
Operations (Chargeback Associate)

Expectations/ Requirements

  • 1 Responsible for performing day to day activities on time
2 Merchant and Bank coordination is required

3 Good knowledge of excel

4 Good communication skills

5 Open to work in any shift and 6 days working process

6 Responsible to coordination with internal stake holders

Superpowers/ Skills that will help you succeed in this role

  • Understanding of SQL
  • Chargeback/Dispute Process knowledge is preferred
Why join us

  • A collaborative output driven program that brings cohesiveness across businesses through technology
  • A solid 360 feedback from your peer teams on your support of their goals
  • Respect, that is earned, not demanded from your peers and manager

Compensation:
If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a

unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's

largest digital lending story is brewing here. It's your opportunity to be a part of the story
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