![Aurafox Solutions Private Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Success Executive
2 months ago
Role: Customer Success Executive
Education: Any Graduate/BMS/BBA/MBA
Industry: Transportation/Airlines/Travel/ Customer Care Services/ Survey Companies
Experience: 0-1 years
Location: Vashi Navi Mumbai
Notice Period: 0-15
**Job Description**:
- Create enduring business relationships with your customers
- Handle escalations, customer communications, and inquiries.
- Respond quickly to consumer concerns and grievances
- Enhance quality metrics and client support
- Daily oversee the customer service team and create improvement initiatives.
- Prioritize customer satisfaction and provide reports on consumer queries and solutions.
- Determine the needs and desires of your customers.
- Create strategies to meet the unique demands of your customers.
- Give customers outstanding customer service.
- Get input from clients to make sure they are satisfied with the services provided.
- To provide prompt services, organize with internal functional units, and do follow-ups.
- As assigned by management, handle additional job responsibilities.
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9372968326
-
Customer Success Executive
1 month ago
Navi Mumbai, India Flowace Full time**Customer Success Executive Responsibilities**: - Develop and manage client portfolios. - Sustain business growth and profitability by maximizing value. - Analyze customer data to improve customer experience. - Hold product demonstrations for customers. - Improve onboarding processes. - Handle and resolve customer requests and complaints. - Minimize...
-
Operations Executive
2 months ago
Vashi, Navi Mumbai, Maharashtra, India Success Tours Full timeSuccess Tours is a premier Destination Management Company (DMC) specialising in Croatia, Czech Republic, Hungary, Slovenia, Austria, Slovakia, Bosnia & creating unforgettable travel experiences in the breathtaking and culturally rich country of Croatia & Eastern Europe. Position Title: Operations Executive Experience: 6 months to 3 years Work Location:...
-
Operations Executive
3 days ago
Vashi, Navi Mumbai, Maharashtra, India Success Tours Full timeSuccess Tours is a premier Destination Management Company (DMC) specialising in Croatia, Czech Republic, Hungary, Slovenia, Austria, Slovakia, Bosnia & creating unforgettable travel experiences in the breathtaking and culturally rich country of Croatia & Eastern Europe. Position Title: Operations Executive Experience: 6 months to 3 years Work Location:...
-
Global Customer Success Operator
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Aastral International Full time**Job Title: Global Customer Success Operator** **Location: Vashi Navi Mumbai** **Reports to: Client Manager C/o Global Customer Success Lead** **Shift: Morning 6.30 am to 2.30 am or 2.30 pm to 10.30 pm or General Shift** **Salary : 18K In Hand** **Benefits**: - **5 Days Working**: - **PF**: - **Insurance** **Purpose of Function**: The primary...
-
Customer Success Executive
2 weeks ago
Kurla, Mumbai, Maharashtra, India Student Alliance LLP Full timeAs a Customer Success Executive, your primary responsibility is to ensure the overall satisfaction and success of customers throughout their journey with the company's products or services. This involves various stages of follow-up and engagement with the customers. Let's break down each aspect of the job role: 1. Delivery Follow-up: - After a customer...
-
Customer Success Executive
1 month ago
Andheri, Mumbai, Maharashtra, India Aastral International Full timeThe Client is seeking a dedicated and enthusiastic Customer Success Executive to join our team at our Andheri location. As a Customer Success Executive, you will be responsible for ensuring the satisfaction and success of our valued customers during the night shift hours. **Key Responsibilities**: - Proactively engage with customers to understand their...
-
Global Customer Success Operator
21 hours ago
Vashi, Navi Mumbai, Maharashtra, India Aastral International Full timeJob Title: Global Customer Success OperatorLocation: Vashi Navi MumbaiReports to: Client Manager C/o Global Customer Success LeadShift: Morning 6.30 am to 2.30 am or 2.30 pm to 10.30 pm or General ShiftSalary : 18K In HandBenefits:- 5 Days Working:- PF:- InsurancePurpose of Function: The primary function of the Global Customer Success Operator is to support...
-
Customer Success Executive
2 months ago
Mumbai, Maharashtra, India Kennect Full time**Company Overview**: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative...
-
Customer Success Executive
2 months ago
Mumbai, Maharashtra, India Itvedant Education Pvt. Ltd. Full timeJob Description : Customer Success Executive Grievance Resolution: Address and resolve customer grievances in a timely and efficient manner. Act as a point of contact for students, addressing their concerns and providing appropriate solutions. Collaborate with relevant internal teams to ensure effective problem resolution. Edtech Industry...
-
Customer Success Executive
2 months ago
Mumbai, Maharashtra, India Kennect Full time**Company Overview: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative businesses...
-
Customer Success Executive
2 days ago
Mumbai, Maharashtra, India Kennect Full time**Company Overview: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative businesses...
-
Customer Success Executive
2 weeks ago
Mumbai, Maharashtra, India Kennect Full time( - No experience required - ) CSM **Kennect Technologies**: **Kennect is a SaaS Company, leading the way in Sales Performance Management** - Mumbai- 51-200- Private Limited Company**Location**: - Mumbai **Job Type**: - Full Time **Hiring contact**: - GOPIKA SHAJULAL **Remote Work Policy**: - Hybrid( 2/3days In office ) **The Role**: **Company...
-
Executive - Customer Success
2 months ago
Mumbai, Maharashtra, India Route SMS Solutions Full timeJob Role- Executive - Customer Success- Location- Mumbai- Job Description: - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.) - Advocate for your...
-
Executive - Customer Success
2 days ago
Mumbai, Maharashtra, India Route SMS Solutions Full timeJob Role- Executive - Customer Success- Location- Mumbai- Job Description: - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.) - Advocate for your...
-
Customer Success Executive
2 months ago
Pune, Maharashtra, India Finastra USA Corporation Full time**Responsibilities**: We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term...
-
Customer Success Executive
4 weeks ago
Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time**Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...
-
Customer Success Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time**Customer Success Executive** **Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...
-
Customer Success Executive
1 week ago
Mumbai, Maharashtra, India LineupX Full time**Customer Success Job Description** **Location: IIT Bombay, Mumbai** **Job Type: Full-Time, Work from office** **About Us**: LineupX is an advanced AI-Powered SaaS platform designed specifically for ed-tech companies, revolutionizing the way they manage and enhance their placement processes. Our platform serves as a powerful tool for high-growth ed-tech...
-
Customer Success Manager
2 weeks ago
Navi Mumbai, India Jio Platforms Limited (JPL) Full timeJio is launching its RCS based Jio Business Messaging service and is aiming at a leadership position for market share. Jio aims to change the landscape of the customer communication and engagement using conversational messaging. With this objective, Jio is building a Customer Success team to design efficient and innovative campaigns to ensure best results...
-
Customer Success Manager
2 weeks ago
Navi Mumbai, India Jio Platforms Limited (JPL) Full timeJio is launching its RCS based Jio Business Messaging service and is aiming at a leadership position for market share. Jio aims to change the landscape of the customer communication and engagement using conversational messaging. With this objective, Jio is building a Customer Success team to design efficient and innovative campaigns to ensure best results...