Customer Service Executive

6 months ago


Nagpur, India Actics Technologies Pvt. Ltd. Full time

**ob Description**

**Function**: Sales and Business → Customer Service
- Customer Service
- Customer Relationship
- Customer Interaction
- Key Account Management

**Responsibilities**:

- Maintaining a positive, empathetic and professional attitude toward customers always.
- Responding promptly to customer inquiries. In the lead role, this person will also be responsible to define Service level and track the same.
- Communicating with customers through various channels.
- Where possible create templates to be more effective.
- Acknowledging and resolving customer complaints.
- Complete understanding of products inside and out with ability to train the juniors.
- Keeping records of customer interactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Requirements**:

- Willing to work in Night Shift.
- Fluency in English

**Salary**: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Night shift
- US shift

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8956375459



  • Nagpur, India Citius Customer Services Full time

    **Customer Service Associate_Sales** **Designation: Customer Service Associate** Process Type - Voice Experience - Fresher or 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹17,000 per month **Requirements**: Should be ready to work for the Voice process Must have good communication skills in English with...


  • Nagpur, India Citius Customer Services Full time

    **Customer Service Associate_Ecommerce** Designation: Customer Service Associate_Ecommerce **Job Type**: Full Time Shift: Night (8pm to 4:30am) Work Experience: 3 months to 1 year in International process Educational Qualification: Graduate or equivalent **Salary**: 14k-18K gross salary Managing incoming calls and customer service enquiries Handle...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, India Altius Customer Services Pvt Ltd Full time

    **Customer Service Associate** - Job Details & Requirements_ Designation: Customer Service Associate Process Type Experience - min 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹18,000 per month - Requirements_ Must have a excellent command & fluency in English. Clarity of speech and thought is expected...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    A Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Urgently hiring for Customer Service Executive** **-Domestic Chat Process (Seattle Chat)** **Note - APPLY ONLY IF YOU HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS (written & verbal)** Key Details: **-Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000)** - Working Days: 5 days a week (rotational shifts) **Requirements**: - Strong communication and...


  • Nagpur, India Altius Customer Services Pvt. Ltd. Full time

    **Customer Service Associate_ Sales** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - 3 to 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹17,000 per month **Requirements**: Should be ready to work for the Voice process Must have good communication...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Hiring for Customer Service Executive** - **Strong communication skills in English must** **Location**: IT Park **Salary**: ₹20,000 - ₹22,000 per month **Experience**: Minimum 1 year **Key Responsibilities**: - Provide accurate information about products/services - Handle customer complaints and offer timely solutions - Maintain records of customer...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...


  • Nagpur, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** Designation: Customer Service Associate (Bengali Process) Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Bengali...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice (English,Hindi & Odia/Kannada)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹12,000 - ₹16,000 gross per month Shift Duration: 8 hours Shift Window: 10am - 6pm Week Off Pattern: Rotational Week Off Count: One week off **Key...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    Urgently hiring for Customer Service Executive **-Domestic Chat Process (Seattle Chat)** **Note - APPLY ONLY IF YOU HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS (written & verbal)** Key Details: **Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000)** - Working Days: 5 days a week (rotational shifts) **Requirements**: - Strong communication and live...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Position Overview**: The Customer Support Executive in the garments sector is responsible for handling customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction. This role involves addressing customer queries related to products, orders, returns, and exchanges, as well as assisting with garment-related...


  • Nagpur, India Sath Outsourcing Service pvt. Ltd. Full time

    PROFILE - CUSTOMER SUPPORT EXECUTIVE EXPERIENCE - FRESHER CAN ALSO APPLY SALARY - 15000 TO 20000 EDUCATION - ANY GRADUATE SKILLS - FLUENT ENGLISH COMMUNICATION TYPE- WFH LAPTOP REQUIRE, WINDOW10, 8GB RAM, GOOD NET CONNECTION LOCATION - NAGPUR **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per...


  • Nagpur, India Actics Technologies Pvt. Ltd. Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Nagpur, Maharashtra, India Sath Strategic Services pvt. ltd. Full time

    Profile - Customer Service Executive Salary - 16000/- Gross Location - Mihan, Nagpur FRESHER CAN APPLY (Need Good Communication In English) Education - Any Graduation/ Diploma *Working days 5 and 2 week off* Contact on 7378998320 ( Rutuja) **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,000.00 per month **Benefits**: -...


  • Nagpur, Maharashtra, India Sath Strategic Services pvt. ltd. Full time

    Profile - Customer Service Executive Salary - 16000/- Gross Location - Mihan, Nagpur FRESHER CAN APPLY (Need Good Communication In English) Education - Any Graduation/ Diploma Working days 5 and 2 week off Contact on 7378998320 ( Rutuja) **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Health...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    Hiring for customer support executive. Have to solve customer queries and handle the customer over calls and mails. Excellent communication skills Freshers are welcome with good communication skills. **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: -...