Customer Service Assistant

5 months ago


Pune, India PDA e-services Full time

The customer service specialist is responsible for providing voice support to each practice's front office staff, communicating with patients and Insurance companies to resolve issues, and following up on pending matters. Frequently interact with the senior leadership team in the U.S.

**Requirements and skills**
- Strong English verbal communication skills along with active listening
- Soft-spoken personality
- Attention to detail & coordination skills
- Ability to multi-task, set priorities, and manage time effectively
- Previous experience in a Voice process/BPO role
- Meet personal targets and work towards meeting team targets.

**Roles available**:

- Associate/ Senior Associate

**Working days** - Monday to Friday(Saturday and Sunday fixed off)

**Company Name** - PDA e-Services Pvt Ltd

**Address** - 405, Fourth Floor, **P T Gera** Centre, Dhole Patil Road, Bund Garden Road, Pune, 411001

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Evening shift
- Night shift

Supplemental pay types:

- Shift allowance

Application Question(s):

- Are you currently staying in Pune?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Ability to Relocate:

- Pune, Maharashtra: Relocate before starting work (required)

Willingness to travel:

- 100% (required)

**Speak with the employer**
+91 9049001470


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