Customer Service Assistant

6 months ago


Pune, India Sailo Inc. Full time

**Sr. Customer Support Executive**

**Key Accountabilities**
- Maintaining a positive, empathetic, and professional attitude toward renters and boat owners at all times
- Responding promptly to renters/boat owners inquiries
- Communicating with renters/boat owners through various channels
- Acknowledging and resolving renters/boat owners complaints
- Knowing our products inside and out so that you can independently answer questions
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support

**Qualifications/ Desired skills**:
College degree in any area

2+ years of related experience

Highly organized and able to manage information and schedules in a fast-paced demanding environment

Great communication skills, attention to details

Good convincing power

Familiarity with CRM like Zendesk, Freshdesk, Zoho

Sales skills

Experience in travel and tourism industry, hospitality, DISPUTES OR CLAIMS &COMPLAINT will be advantageous

Location: Remote

Special requirements:
Availability to work US EST hours

Flexibility to work on any days of the week

**Salary**: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Evening shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 3 years (required)

Shift availability:

- Night Shift (required)


  • Customer Assistance

    6 months ago


    Kharadi, Pune, Maharashtra, India Bandoo Service Full time

    Job Title: Customer Assistance.(Lift Assitance) Location: Pune Job Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistance cum Superviser. In this role, you will be responsible for ensuring a positive experience for client by providing information and assistance and supervising the task, Your role is...


  • Pune, India Moira Life Private Limited Full time

    Provide assistance to customer services personnel. - Organize and schedule customer orders to an appropriate department. - Ensure customer orders are met on time. - Interact with customers to know their requirements and needs. - Resolve conflicting and complex issues relating to customer services. - Implement company policies and procedures in providing good...


  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through...


  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Job Description: Customer Success Associate Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer...


  • Pune, Maharashtra, India MentorBeep Full time

    **Responsibilities**: - Handle inbound and outbound customer calls. - Assist with inquiries and resolve issues. - Maintain accurate records of interactions. - Collaborate with the team to meet targets. **Qualifications**: - Freshers to 1 year in a voice or customer service role. - Excellent communication skills in English (other languages a plus). -...


  • Pune, Maharashtra, India 10xgrowthaccelerator Full time

    Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high...


  • Pune, India Mouser Electronics Full time

    **Title: Customer Service Assistant I** **Location: India** The Customer Service Assistant is responsible for supporting department objectives by entering and retrieving data through custom or other software to provide optimal customer experience, and supporting customer service initiatives. **ACCOUNTABILITIES & ESSENTIAL FUNCTIONS** - Performs data entry...


  • Pune, Maharashtra, India Offical One Clickk Solution Full time

    Position: Customer Care Assistance Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-20,000 ctc + Incentives Shift: Male Day rotational. Day shift for females. Work Location: Pune. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent,...


  • Pune, India Mouser Electronics Full time

    Title: Customer Service Assistant I Location: India The Customer Service Assistant is responsible for supporting department objectives by entering and retrieving data through custom or other software to provide optimal customer experience, and supporting customer service initiatives. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Performs data entry...


  • Hinjawadi, Pune, Maharashtra, India Growinity Solutions Full time

    **ROLE**:Customer Service assistant(International Voice Process)** **EXPERIENCE LEVEL: FRESHER (entry level)** **Salary 2.64LPA + Cab Facility + Shift Allowance** **HSC with 6 months of experience in Customer Support are eligible.** **PG/MTECH/MBA FRESHERS - Please Don't Apply** **Previous in hand salary more than 18k are not eligible.** **Excellent...


  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...


  • Pune, Maharashtra, India 10xgrowthaccelerator Full time

    Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...


  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...


  • Pune, Maharashtra, India 10xgrowthaccelerator Full time

    Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...


  • Pune, India Mantras2Success.com Full time

    Experience: 2+ yearsSalary: Up to 8 LPAIndustry: B2B e-commerce Languages: English AND Tamil / Telugu / Kannada / Punjabi / Marathi / Gujarati / Hindi / Oriya / Bengali / Malayalam / Hindi / AssameseBenefits:5 Days WorkingMedical InsuranceJob Description:We are seeking a dynamic and customer-oriented individual to join our team as a customer service agent....


  • Pune, India PDA e-services Full time

    The customer service specialist is responsible for providing voice support to each practice's front office staff, communicating with patients and Insurance companies to resolve issues, and following up on pending matters. Frequently interact with the senior leadership team in the U.S. **Requirements and skills** - Strong English verbal communication skills...


  • Pune, Maharashtra, India Ultimate Recruiter Full time

    **Urgent Opening for the post of Customer service representative** Job Location - Pune, ranjangaon experience - 2 to 6 yrs **Education and Experience**: - Bachelors in any Discipline. - Professional work experience more than 3 years for similar role. **Essential Duties & Responsibilities** - Provides customer focused service to assigned accounts. -...


  • Pune, India DBS MINTEK PVT LTD Full time

    Manage genuine amount of incoming phone calls - Convert potential leads into orders. - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools. - Need...


  • Pune District, Maharashtra, India 10x Growth Accelerator Full time

    Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...

  • Customer Assistant

    6 months ago


    Pune, India Anutej Group Full time

    Handle customer complaints - Sell relevant products and services - Build customer satisfaction - Direct calls appropriately to other departments - Collaborate with the team and meet daily quotas - Greeting customers with a positive attitude - Assisting customers on the sales floor - Ensuring good customer interactions - Following the company sales process...