Customer Service Assistant

5 months ago


Pune Maharashtra, India Ultimate Recruiter Full time

**Urgent Opening for the post of Customer service representative**

Job Location - Pune, ranjangaon

experience - 2 to 6 yrs

**Education and Experience**:

- Bachelors in any Discipline.
- Professional work experience more than 3 years for similar role.

**Essential Duties & Responsibilities**
- Provides customer focused service to assigned accounts.
- Responds to and manage customer orders from order entry to delivery and invoicing.
- Understands and communicate the value of our products and services.
- Understands customers’ products, services, business operations and needs.
- Communicates effectively over the phone and electronically.
- Uses a variety of systems to enter and complete transactions.
- Accomplishes work within set timeframes.
- Key inside contact for specific customer/seller base.
- Process incoming orders, confirm pricing and availability of product.
- Advise customers of order status.
- Provide relevant customer information to other departments: forecasts, personnel changes, address changes, receiving schedules, etc.
- Timely and accurate administration of sales orders, customer complaints, material returns and credits.
- Answer price and availability questions.
- Respond to customer literature requests for MSDS, Certifications, etc.
- Follow all applicable ISO procedures.
- Process new customer/update requests.
- Provide market or account intelligence gained through customer contact.
- Participate in customer calls and visits with sellers.
- Proactive communication with product supply reps and shipping department of any order changes customer initiates.
- Work with seller and PSRs to reduce aged inventory.

**Salary**: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91
8291688443


  • Customer Assistance

    5 months ago


    Kharadi, Pune, Maharashtra, India Bandoo Service Full time

    Job Title: Customer Assistance.(Lift Assitance) Location: Pune Job Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistance cum Superviser. In this role, you will be responsible for ensuring a positive experience for client by providing information and assistance and supervising the task, Your role is...

  • Customer Assistant

    2 months ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice (English,Hindi & Odia/Kannada)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹12,000 - ₹16,000 gross per month Shift Duration: 8 hours Shift Window: 10am - 6pm Week Off Pattern: Rotational Week Off Count: One week off **Key...


  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through...


  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Job Description: Customer Success Associate Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer...


  • Pune, Maharashtra, India MentorBeep Full time

    **Responsibilities**: - Handle inbound and outbound customer calls. - Assist with inquiries and resolve issues. - Maintain accurate records of interactions. - Collaborate with the team to meet targets. **Qualifications**: - Freshers to 1 year in a voice or customer service role. - Excellent communication skills in English (other languages a plus). -...


  • Pune, Maharashtra, India Offical One Clickk Solution Full time

    Position: Customer Care Assistance Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-20,000 ctc + Incentives Shift: Male Day rotational. Day shift for females. Work Location: Pune. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent,...


  • Pune, India Prodigy Technologies Full time

    Provide assistance to customer services personnel. Organize and schedule customer orders to an appropriate department. Ensure customer orders are met on time. Interact with customers to know their requirements and needs. Resolve conflicting and complex issues relating to customer services. Ensure dispatching and shipping of products is met with customer...


  • Pune, India Moira Life Private Limited Full time

    Provide assistance to customer services personnel. - Organize and schedule customer orders to an appropriate department. - Ensure customer orders are met on time. - Interact with customers to know their requirements and needs. - Resolve conflicting and complex issues relating to customer services. - Implement company policies and procedures in providing good...


  • Nashik District, Maharashtra, India Ace Consultants Full time

    We are hiring Designation - Customer Service Location - Nashik, Maharashtra Salary - 20000 to 25000 per month Education - Diploma/ Any graduate Experience - Total experience - 4 years of experience in customer service - Minimum experience - 2 years Previous customer service experience preferred Eligibility - only female **Summary**: As a Customer...


  • Mumbai, Maharashtra, India JOIN VENTURES PVT LTD Full time

    As a Customer Service/Customer Support intern at Indian Gifts Portal, you will have the exciting opportunity to interact with customers and assist them with their queries and concerns. Your English proficiency, both spoken and written, will be crucial in providing excellent customer service. Proficiency in MS-Office and MS-Excel will also be required to...


  • Hinjawadi, Pune, Maharashtra, India Growinity Solutions Full time

    **ROLE**:Customer Service assistant(International Voice Process)** **EXPERIENCE LEVEL: FRESHER (entry level)** **Salary 2.64LPA + Cab Facility + Shift Allowance** **HSC with 6 months of experience in Customer Support are eligible.** **PG/MTECH/MBA FRESHERS - Please Don't Apply** **Previous in hand salary more than 18k are not eligible.** **Excellent...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Pimpri-Chinchwad, Maharashtra, India Dilizent Systems Full time

    Provide accurate information regarding products, services, and company policies. - Identify and assess customer needs to achieve satisfaction. - Troubleshoot customer issues and provide effective solutions in a timely manner. - Escalate complex problems to the appropriate departments when necessary. - Follow up with customers to ensure issues are resolved. -...


  • Pune, India Bitagridiron Full time

    Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...