Customer Relationship Executive
3 weeks ago
The **Customer Relations Executive** will be the key point of contact for clients, handling inquiries, resolving issues, providing information, and ensuring that customers receive the best possible experience from start to finish.
- Serve as the primary point of contact for customers, responding to inquiries, resolving complaints, and providing product or service information.
- Address and resolve customer issues or concerns promptly, ensuring customer satisfaction and fostering positive relationships
- Gather and analyze customer feedback to identify areas of improvement in products, services, or customer support processes.
- Maintain accurate records of customer interactions, inquiries, and issues, ensuring follow-ups and necessary actions are taken.
- Stay informed about the company’s products or services and their features to offer relevant and accurate information to customers
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 6357590608
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