Customer Support Executive

1 month ago


Chennai, India YENNES Infotec Full time

**Job Profile**:

- Interface with Client’s Dealers on inbound or outbound calls or via Remote (Internet) for the purpose of resolving routine customer issues with products or services.
- Speak to customers/dealers in a courteous, friendly, and professional manner using agreed upon script.
- Listen attentively to customer needs and concerns; provide solution on the product like installations etc.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Confirm customer understanding of the solution provided and give additional customer education/training if needed.
- Communicate effectively with individuals/Partners in the Project to ensure timelyexpedition of customer requests assigned.

Eligibility:
Excellent Communication Skills in Hindi

An Experience of minimum 1 year in customer support

Tally Knowledge or an Accounting background will be a plus.

**Job Category**:Support**Job Type**:Full Time**Job Location**:Chennai



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