Customer Support Associate

A customer support associate supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive,...

Position Customer Support Associate JD Number SD/HR/JD01/V1.0 15 About the Sunny Diamonds, the only Exclusive Internally Flawless Diamond Jeweler in India, offers Company Internally Flawless (IF) Diamonds known for their superior Cut, Color, clarity, and carat. One of Role Summary Responsible to ensure high quality customer satisfaction of online...

We Are Looking For **Customer Support Executives(US Process)** Location**:Infopark, Kakkanad, Kochi** Salary**:17,000/- to 25,000/- Per Month** Qualification**:Any Degree** Experience: 0 to 4 years in BPO Work**:5 Days/Shift/Cab Available** - Managing a team of representatives offering customer support. - Overseeing the customer service process. -...

Support to develop business through online or offline (leads conversion). - Adherence service procedures, policies and standards. - Monitor on time delivery of product purchased by online customers. - Achieve the online sales target assigned. - Verify all the online sale (Transaction paid/ Fraud alert). - Keep focus on customer experience throughout...

Maintain accurate records and document related to customer service actions and discussions. Support to develop business through online or offline (leads conversion). Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the target assigned. Verify all the online sale (Transaction...

**Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

**Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Relationship Associate at Middleman Projects Private Limited. As a Customer Relationship Associate, your main responsibility will be to build and maintain strong relationships with our clients. You will act as their main point of contact, addressing their...

CustomerSupport AssociateMaleSalary: 17000 to 22000 permonth Location:Infopark Kakkanad KochiKerala Experience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications: Excellentfluency inEnglish1to 3 years of experience in BPO or Customer Support voiceprocessStrongcommunication...

We are looking for an enthusiastic Female Customer support executive(Hindi Speaking) to join our team as soon as possible. Overseeing the customer service process. Troubleshooting customer issues and resolving it. Working alongwith the Sales Team to Coordinate with the clients. Resolving customers technical complaints brought to your attention. Planning...

CustomerSupport AssociateMaleSalary: 17000 to 22000 permonthLocation:Infopark Kakkanad KochiKeralaExperience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications:Excellentfluency inEnglish1to 3 years of experience in BPO or Customer Support voiceprocessStrongcommunication and...

We have an exciting opportunity to join the F9infotech team as an Cloud Support Associate Trainee. We’ll provide you with meaningful work including WFH options and education opportunities that will allow you to develop your skills and enhance your career with us, but equally important you can also enjoy a strong work life balance. To ensure this we offer...

Job description: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan...

**Responsibilities**: - Handling customer queries on Whatapp, E-mails and Other Medias. - Educate current and potential customers with product and service information - Identify and escalate priority issues to the Team Leader. - Updating CRM Softwares - Handle all queries in a polite, professional manner. - Knowledge in Business Term - Professional...

**Responsibilities**: - Handling customer queries on Whatapp, E-mails and Other Medias. - Educate current and potential customers with product and service information - Identify and escalate priority issues to the Team Leader. - Updating CRM Softwares - Handle all queries in a polite, professional manner. - Knowledge in Business Term - Professional...

**Responsibilities**: - Handling customer queries on Whatapp, E-mails and Other Medias. - Educate current and potential customers with product and service information - Identify and escalate priority issues to the Team Leader. - Updating CRM Softwares - Handle all queries in a polite, professional manner. - Knowledge in Business Term - Professional...

**Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Contacting customers to give them...

**We are Hiring a Customer support Associate** Salary **:17,000/- to 25,000/-per month** Location **:Info-park, Kakkanad, Kochi, Kerala** Experience**:1 to 5 years in Bpo / Customer Support voice process** Explaining the practice procedures through via call/mail. Dealing with all requests in an efficient and courteous manner. Answering telephone calls...

Required Laptop or Desktop with Wifi Good communication in Malayalam and English Document customer interactions and maintain accurate customer records **Salary**: ₹11,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance - Provident Fund - Work from home Schedule: - Morning shift Ability to commute/relocate: - Ernakulam, Kerala:...

Required Laptop or Desktop with Wifi Good communication in Malayalam and English Document customer interactions and maintain accurate customer records **Salary**: ₹11,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance - Provident Fund - Work from home Schedule: - Morning shift Ability to commute/relocate: - Ernakulam, Kerala:...