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Customer Service Representative

4 months ago

Amritsar Punjab, India Smartways Marketing Full time

We are interested in hiring a dedicated and hardworking individual as a Telecaller (Customer Service Support) to join our Sales Department.

Your main goal is call the hospitals and ask them about their shifts and allocate the jobs to the nurses in Australia so proficiency in English is a must. Rest everything will be disclosed during the time of interview.

**Responsibilities**

1. Answering phones from the hospitals and fulfill their staff related queries.

2. Call all staff members on daily basis for their job availability.

3. Resolving queries and issues related to the services.

4. Maintaining the database of the customers on a regular basis.

**Requirements**:
1. Great interpersonal skills.

2. Exceptional oral and written communication skills. Proficiency in English is a must.

3. Strong organizational skills.

4. Ability to work in a team or individually as and when required.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Amritsar, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)