Customer Service Representative

2 months ago


Amritsar Punjab, India S S Enterprises Full time

We are looking for an experienced **Customer Service Representative** for **US** **International Process **to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

**Benefits**:

- Paid one Leave
- Paid training and development
- Weekly and Monthly Incentives

**Requirement**:
**Night Shift folks only**
- Proven working experience as a Customer Service Representative, Cold Calling Expert, Call center Sales Representative and BPO background.
- Proficiency in **English**
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to think strategically and to lead
- Working knowledge of customer service software, databases and tools
- Strong Customer/Client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- Having experience in US Logistics will be a plus
- Fresher, Intern can also apply

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

Expected Start Date: 09/09/2024



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