![Yellow Slate LLP](https://media.trabajo.org/img/noimg.jpg)
Customer Support Associate
2 weeks ago
**ROLE AND RESPONSIBILITIES**
- Handle an average of 120 calls per day, managing both outbound and inbound calls.
- Dial-up warm leads provided by the marketing team.
- Conduct initial conversations with potential customers to understand their needs and qualify them further.
- Gather relevant information about potential customers' requirements, budget, timeline, and decision-making process.
- Deliver scripted pitches to customers while adapting them to individual preferences.
- Collaborate closely with the sales team to ensure seamless handover of qualified leads.
- Maintain accurate records of all interactions and lead qualification activities in the CRM system.
**QUALIFICATIONS**
- Excellent verbal and written communication skills.
- Proficiency in English, Hindi, and Telugu languages.
- Capacity to make 130-150 calls per day.
- Willingness to work a 6-day week schedule, which includes Saturdays and Sundays, with one week off during weekdays.
- Ability to effectively engage and interact with customers.
- Ability to multi-task, organize, and prioritize work
- Minimum of 6 months to 2 years of experience in Customer Support, Inside Sales, Tele-calling, Tele sales, Customer Service, BPO, Sales, or a related field.
- Familiarity with CRM software for managing customer interactions is a plus.
**PERKS AND BENEFITS**
- SIM Card (Postpaid) r Health insurance
- Free Snacks & Beverages
- Paid Leaves
Pay: ₹250,000.00 - ₹400,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Domestic voice process: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Support Associate
4 weeks ago
Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full timeCertainly! Below is a detailed job description for a Customer Support role: **Job Title**: Customer Support Representative **Location**: Hyderabad **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: We are seeking a motivated and customer-focused individual to join our Customer Support team. The Customer Support...
-
Cse (Customer Support Executive)
2 weeks ago
Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full time*Job Title: Customer Support Executive** **Location**: [Secunderabad] **Department**: Customer Support/Service **Reports To**: Customer Support Manager **Company Overview**: Tech Mahindra is a leading provider of IT, networking technology solutions, and Business Process Outsourcing (BPO) services. We are committed to providing innovative solutions and...
-
Customer Support Associate
4 weeks ago
Hyderabad, Telangana, India Careers at Tide Full time**Department: Member Support** **Who are Tide**: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the...
-
Customer Support Associate
3 days ago
Hyderabad, Telangana, India Careers at Tide Full time**Department: Member Support** **Who are Tide**: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the...
-
Customer Support Associate
1 week ago
Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full timeGreetings from Gravity Cybertech!!! We have immediate openings for Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift Location: -Hyderabad **Required Skills**: - 6 months-6 years of experience in call center and customer support. - **International customer support** of inbound experience preferred. -...
-
Customer Support Executive
4 days ago
Banjara Hills, Hyderabad, Telangana, India Payswiff Technologies Pvt Ltd Full timeJob brief:We are looking for a Customer Support Specialist to assist our merchants' concerns when using our products and services.Language skills HINDI, ENGLISH, Malayalam Positions 1ResponsibilitiesIdentify Merchant needs and help Merchants use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or...
-
Customer Support Associate
2 weeks ago
Hyderabad, Telangana, India Tech Mahindra Full time**Job description** - Role - Customer Support / Merchant Support Associate ( CX-MF ). - Industry Type - BPO. - Employment Type-Full Time, Permanent. - Education Qualification - Any Graduation who holds certificates - Work Location: Hi-tech City. (Work from Office) - 6 Days Working (Rotational Week Off) - Pure dayshifts only. - CTC Fresher’s : 250000 &...
-
Customer Support Executive
2 weeks ago
Banjara Hills, Hyderabad, Telangana, India Payswiff Technologies Pvt Ltd Full time**Job brief**: We are looking for a Customer Support Specialist to assist our merchants' concerns when using our products and services. Language skills HINDI, ENGLISH, Malayalam Positions 1 **Responsibilities** Identify Merchant needs and help Merchants use specific features Analyze and report product malfunctions (for example, by testing different...
-
Customer Support
2 months ago
Banjara Hills, Hyderabad, Telangana, India SuhaniPittie | Zorya Fashions Pvt. Ltd. Full time**POSITION: CUSTOMER SUPPORT /CRM EXECUTIVE** **LOCATION**:Banjara Hills, Hyderabad **TYPE**:Full time, at location **Role and responsibilities**: - Ensure a delightful experience for online shoppers - Escalating and resolving areas of concern as raised by clients. - Liaising with internal departments to ensure client queries/concerns are addressed...
-
Customer Support Executive
4 days ago
Banjara Hills, Hyderabad, Telangana, India Hirefaast Full time**Need Customer care executive from Gifting company /any similar industry -mandatory** **Qualifications**: **0-2 years of experience.** **Need good** written and verbal communication. **Responsibilities**: Helping new customers **choose the right gift for their Birthdays, Anniversaries and special occasions.** **Helping existing customers with the status...
-
Customer Support Executive
6 days ago
Banjara Hills, Hyderabad, Telangana, India Hirefaast Full time**Job**: We are looking for Happiness Consultants who love talking to people, and love planning surprises even more. As a consultant in a gifting company, you will be helping people in their journey from picking the right gift to ensuring a great buying experience. **Qualifications**: **0-2 years of experience.** **Need good** written and verbal...
-
Customer Support Associate
2 weeks ago
Madhapur, Hyderabad, Telangana, India Seven Geomax Full timePhone Pe : Job Location - Hyderabad ( Hi-Tec City) - **Mode of Work : Work from Office**: - **ON Roll: Associate/ Sr. Associate customer Support**: - **Salary : 2.4 for fresher and 3.5 for minimum with 1 year of experience.**: - Working days: 6 with 1 day rotational off - Shift Time: 9 AM to 9 PM - Preferred Languages: English( Mandatory), Malayalam,...
-
Sales Associate
7 days ago
Banjara Hills, Hyderabad, Telangana, India Anagha Spaces Pvt Ltd Full time**Sales Associate Job Description** As a Sales Associate, you will be an integral part of our dynamic sales team, responsible for providing exceptional customer service and driving sales through product knowledge, enthusiasm, and a customer-centric approach. You will play a key role in creating a positive shopping experience for our customers while...
-
Customer Support Executive
2 months ago
Banjara Hills, Hyderabad, Telangana, India Next Education Full time**Job Requirements** **Job Description**: **Rigorously search & monitor open tickets and resolve them using all applicable internal and external resources.** **Participate in creation, update and edit of technical knowledge base articles and other product related documentation and user guides.** **Learn product and related add-ons services to an expert...
-
Customer Support Executive
2 weeks ago
Banjara Hills, Hyderabad, Telangana, India Next Education Full time**Job Requirements** **Job Description**: **Rigorously search & monitor open tickets and resolve them using all applicable internal and external resources.** **Participate in creation, update and edit of technical knowledge base articles and other product related documentation and user guides.** **Learn product and related add-ons services to an expert...
-
Customer Support Executive
2 months ago
Banjara Hills, Hyderabad, Telangana, India PARTHA DENTAL HAIR AND SKIN Full timeQualification: Any Degree **Job Description**: - Handling Client calls - Telugu / English/ Hindi **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer...
-
Customer Support Executive
2 months ago
Banjara Hills, Hyderabad, Telangana, India Evgateway Full timeShould have US international Work experience looking for 1-5 years of experience Should be from Hyderabad communication skills should be good **Salary**: ₹8,086.00 - ₹28,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational shift Supplemental pay types: - Overtime pay Ability to commute/relocate: - Banjara Hills, Hyderabad,...
-
Customer Support Associate
4 weeks ago
Hyderabad, India Innovapptive Full time**Customer Support Associate** **Location**: Hyderabad, India. **Employment Type**:Full-Time; Salaried. **Compensation**:Base Salary, Bonus, Medical, etc. **About Us**: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP...
-
Customer Support Executive
2 weeks ago
Banjara Hills, Hyderabad, Telangana, India Evgateway Full timeShould have US international Work experience looking for 1-5 years of experience Should be from Hyderabad communication skills should be good **Salary**: ₹8,086.00 - ₹28,000.00 per month **Benefits**: - Health insurance Schedule: - Rotational shift Supplemental pay types: - Overtime pay Ability to commute/relocate: - Banjara Hills, Hyderabad,...
-
Customer Support Executive
4 days ago
Banjara Hills, Hyderabad, Telangana, India Payswiff Technologies Pvt Ltd Full time**Job brief**: We are looking for a Customer Support Specialist to assist our merchants' concerns when using our products and services. Language skills HINDI, ENGLISH, Malayalam Positions 1 **Responsibilities** Identify Merchant needs and help Merchants use specific features Analyze and report product malfunctions (for example, by testing different...