Customer Care Collections Associate

4 weeks ago


Chennai, India NTT DATA Full time

**Position's General Duties and Tasks**

**In these roles you will be responsible for**:

- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

**Requirements for this role include**:

- Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
- High school diploma
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.

** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.**

** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.



  • Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full time

    Apply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on


  • Chennai, India NTT Data Vertex Software Inc. Full time

    Apply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on TimesJobs.com.


  • Chennai, India Hashmap Full time

    **Position's General Duties and Tasks** **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical...


  • Chennai, India Hashmap Full time

    **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance -...


  • Chennai, India NTT DATA Full time

    **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance -...


  • Chennai, India timesjobs Full time

    Customer Care Collections Senior RepDate: Mar 11, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...


  • Chennai, India timesjobs Full time

    Customer Care Collections Senior RepDate: Feb 1, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Customer Care Collections Senior RepDate: Mar 11, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...


  • Chennai, Tamil Nadu, India NTT DATA Full time

    **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance -...


  • Chennai, Tamil Nadu, India Hashmap Full time

    **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance -...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Customer Care Collections Sr. Rep.Date: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Customer Care Collections Senior RepDate: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Customer Care Collections Senior RepDate: Feb 1, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...


  • Chennai, India Naman Staffing Full time

    **Job Description**: **Job Details** **Position **:Collection Associate **Job Location **:Chennai **About the company**: One of the leading names in EPC segment **Job Requirement**: - Responsible for all credit management activity within a designated portfolio of country accounts. - Coordinates cash collection and commercial activities to ensure...

  • Collection Associate

    4 weeks ago


    Chennai, Tamil Nadu, India SPM HR SOLUTIONS Full time

    **JOB ROLE** - Taking care of collection and recovery in Lending portfolio. - Handling individual Collection portfolio. - Updating visit trails and money collection details on Mobile App. - 100% visit on all cases and tracking asset utilization and availability. - Managing daily and weekly targets as to facilitate the monthly targets. - Ensuring adherence to...


  • Chennai, India NTT DATA Services Full time

    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metResolving moderately routine questions following pre-established guidelines Performing routine research on customer...


  • chennai, India NTT DATA Services Full time

    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metResolving moderately routine questions following pre-established guidelines Performing routine research on customer...


  • Chennai, India NTT DATA Services Full time

    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Resolving moderately routine questions following pre-established guidelines Performing routine research on customer...


  • chennai, India NTT DATA Services Full time

    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metResolving moderately routine questions following pre-established guidelines Performing routine research on customer...


  • Chennai, India NTT DATA Services Full time

    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Resolving moderately routine questions following pre-established guidelines Performing routine research on customer...