Customer Care Collections Senior Rep
3 weeks ago
Date: Mar 11, 2024
Location: Chennai, TN, IN
Company: NTT DATA Services
Position's General Duties and Tasks
In these roles you will be responsible for:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 5:30PM to 3:30AM.
High school diploma
1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends based on business requirements.
All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Job Segment: Quality Assurance, Technology
-
Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on
-
Customer Care Collections Senior Rep
2 weeks ago
Chennai, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on TimesJobs.com.
-
Customer Care Collections Senior Rep
2 weeks ago
Chennai, India timesjobs Full timeCustomer Care Collections Senior RepDate: Feb 1, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Mar 11, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Feb 1, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, India NTT DATA Services Full timePosition's General Duties and TasksIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, India NTT DATA Services Full timePosition's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical...
-
Customer Care Collections Senior Rep
1 month ago
chennai, India NTT DATA Services Full timePosition's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims...
-
Customer Care Collections Sr. Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Services Full timeIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
-
Customer Care Collections Sr. Rep.
4 weeks ago
Chennai, India NTT DATA Services Full timeIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality...
-
Customer Care Collections Sr. Rep.
2 weeks ago
chennai, India NTT DATA Full timeJob Description In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality...
-
Customer Care Collections Sr. Rep.
2 weeks ago
chennai, India NTT DATA Full timeJob Description Position's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing...
-
Rep I
1 month ago
Chennai, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **Job Description**: **What You'll Bring**: - M aintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a...
-
Rep I
1 month ago
Chennai, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I with GCC Chennai **What You'll Bring**: - Experience as a highly efficient voice contact center agent in an inbound call center is preferable (Previous Chat experience - Advantageous), that will professionally manage all consumer’s interactions as rostered within required parameters...
-
Rep I
1 month ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a solid understanding of...
-
Patient Care Assistant
1 day ago
Chennai, Tamil Nadu, India Antara Senior Living Full time**We are hiring Patient Care Attendant in Antara Senior Care (Max Group) for Home Care Services in Chennai.** **Minimum Qualification - 10th with 6 months experience in GDA role in any Hospital, Nursing Home, Home care etc** **Salary - 15000 Fixed + 1000 Incentives + + 100 Rs/Day Travel Allowance** **Experience Minimum 6 months in Hospital / Nursing Home...
-
Rep I, Business Operations
1 month ago
Chennai, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **Job Description**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a...
-
Back Office Operations Rep-1
1 month ago
Chennai, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a solid understanding of...